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**Job Description**:
As Retailer Engagement Specialist, you will have the opportunity to maximize Retailer Interaction, understand data analysis and build strong relationships with our clients - all in order to continuously improve the quality of our deliverables. This role will enable you to continuously improve how data is received and delivered - by optimizing data input, improving data quality, and ensuring on-time output.
**Responsibilities**:
- Driving Retailer Quality KPIs and building supplier (retailer) improvement processes and technology solutions
- Working closely with Nielsen internal stakeholders to establish an interaction process with retailers
- Being responsible for retention and penetration activities of existing retailers and improvement of the quality of the data received from the retailer
- Identifying best practices used by the top retailers and making recommendations for enhancements to internal Nielsen Operations processes
- Communicating with retailer IT departments (at all levels) on an ongoing basis regarding input-data quality and future retailer input-data changes
- Conducting all data investigations where the issue is traced back to retailer input and work with retailer and Nielsen Operations to correct input errors.
**Requirements**:
- Bachelor Degree (preferably Information Technology) and/or Certifications in Database Management System in Oracle or Microsoft
- 1-2 years of experience in client facing role
- Fluent communication in English & French is a must
- Interest in Big Data and Retail Industry
- Knowledge of SQL and/or Python is a strong asset
- Good knowledge of Advanced Microsoft Excel
- Team and client oriented with good communication skills to liaise with retailers questions
- Able to work under pressure of deadlines
- Analytical mindset with high attention to detail
- Strong project management skills.
Additional Information
**About NielsenIQ**
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.
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We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
