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Client Project Manager

il y a 3 semaines

Diegem, Belgique NTT Ltd. Temps plein

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The primary responsibility of the TS Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation.

**Working at NTT**

**Provide pre-sales support**

There is an expectation for the TS Project Manager to engage with the Pre-Sales & Sales teams in order to adequately scope and cost project solutions. The pre-sales scoping of the project would involve the completion of a proposal that includes the detailed task schedule, resource allocation and cost breakdown. They may be required to assist with the identification of opportunities through the business conversations that they have with clients, but their focus will remain on effective project delivery.

**Manage project delivery**

The TS Project Manager ensures that the project delivers the as-sold solution, remains within baselined budget and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This individual will manage delivery of the project according to the PMBOK knowledge areas and in line with NTT’s Primer methodology. This includes rigorous project scope control and management of change variations. They also communicate with key stakeholders regarding the status of their projects. Project set-up, resources and operations are efficiently managed, possibly with the assistance of the Project Coordinator or Administrator

**Ensure client satisfaction**

The individual manages client satisfaction, commitment and expectations to high service levels and manages escalations adequately. They act as the single point of contact between NTT and the client whilst taking accountability for all escalations relating to the project. These individuals also ensure that the Project team displays the right level of client engagement.

**Project team management**

The individual needs to be able to lead teams effectively within a matrixed environment. They act as people managers and provide feedback to the relevant line managers. The TS Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role. These individuals will coach and mentor project team members and colleagues.

**Behavioral** skills**

As corporate citizens they are proactive and results orientated individuals. They display assertiveness and act as an example when it comes to client satisfaction. The individual possesses advanced communication, influencing and negotiating ability. They display confidence and the ability to manage large teams of people. They are detail focused with problem solving ability.

Strong **business acumen** and a good understanding of **general technology concepts** are required. The individual works towards advanced project management certification. The individual is competent in project change management. The individual has a good understanding of **project life cycles**, and takes responsibility for all aspects of the projects. The individual will be required to promote project services to both external and internal clients.

**What will make you a good fit for the role?**
- Develops professional experience
- Applies policy and procedures to solve variety of issues
- Problems are moderate in nature
- Build productive internal and external working relationships
- Receives general instructions on routine work
- Receives detailed instructions on new work
- Typically needs a Bachelor’s or equivalent and entry or basic level experience; or an advanced or equivalent degree without experience; or equivalent work experience
- ** Fluency in English and French (Dutch is a big plus) - both spoken and written**

**What we offer**
- Contract of unlimited duration
- Annual bonus
- Lunch vouchers
- Forfaitary compensation for professional costs
- Company car
- Hospitalisation insurance and ambulant care at premium level
- Group and disability insurance
- Possibility to order a lease bike
- 31 days of holiday plus seniority days
- Data and voice subscription + contribution for a smartphone device
- Contribution for internet at home
- Contribution for IT equipment
- Private use of your NTT laptop

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading gl