Guest Service Agent
il y a 2 semaines
**Description de l'entreprise**:
**What is A-STAY?**
A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein recognition and personalized by a single click on a web app. There’s a meeting room too, an easy to use Grabn’Go, a happening bar and a cool gym. And we need you, a friendly all-arounder interested in Antwerp, to help us create a sense of home for our stayers. At A-STAY, we unfold the city.
**Description du poste**:
**Guest Service Agent - but we call it a Local**
**What is a local at A-STAY?**
Being a local at A-STAY means you your day is never boring. You will juggle a lot of different fun tasks without losing sight of our special A-STAY experience As an A-STAY local, you will work closely with the Mayor (hotel manager).
**The things you’ll do**:
- Welcoming stayers just as you would friends and family at your own home
- Handling special requests from stayers with a sense of “everything is possible”
- Setting up and clearing our breakfast
Being truly interested in Antwerp, learning about its newest hang-outs, eats and neighborhoods
- A positive attitude towards “doing it all” to making sure our A-STAY experience comes across
- Taking on complaints and challenges head on and not shying away from finding creative solutions
- Be a bit of tech-nerd. Or at least be curious to learn about it
- Keeping A-STAY secure during your shift
- Having a sense of accomplishment when stock control and orders are up-to-date
**Qualifications**:
**The winning attitude**:
- You have a positive attitude and are solution orientated person
- You like to be active and have an eye for details
- Working in different shifts; night or day, and weekends is not a problem for you
- You are passionate about hosting people, and helping them feel comfortable
- You describe yourself as creative and are up for learning new stuff
- You enjoy taking the lead and stayer satisfaction is key for you
- Being a flexible team player and a calm and assertive style
- You are fluent in Dutch, French and English. Any other language is a huge plus
**Offer**
- Working in a brand new property, for a brand new hospitality brand
- Full-time, permanent contract, 38hrs a week, flexible schedule
- You will be part of a motivated and dynamic team
- Hospitality insurance
- Salary conform to barema PC302
- Compensation on your work-home-work commute
- Internal & external trainings
- You will get your own talent management program
- Industry approved annual leave
- An A-STAY uniform unlike any other
**Informations complémentaires**:
**Address of your future working place**:
A-STAY Antwerp, Pelikaanstraat 86, Antwerpen. It’s just across the central train station
**Vidéos à regarder**:
-
Guest Service Agent
il y a 1 semaine
Antwerpen, Belgique prize Holding GmbH Temps plein**And YOU were just what we needed... as a**: **Guest Service Agent (M/F/d)**: **for our prize Antwerp-City**: **And YOU are just who we need.**: Every hotel needs a good soul! First impressions count. At prizeotel reception, you can make the first impression on our guests. And it will be a good one because you are friendly, smart, helpful, practical and...
-
Guest Service Agent
il y a 15 heures
Antwerpen, Belgique A-STAY Temps plein**Guest Service Agent - but we call it a Local** **What is a local at A-STAY?** Being a local at A-STAY means you your day is never boring. You will juggle a lot of different fun tasks without losing sight of our special A-STAY experience! As an A-STAY local, you will work closely with the Mayor (hotel manager). **The things you’ll do**: - Welcoming...
-
Guest Service Agent
il y a 2 semaines
Antwerpen, Belgique A-STAY Temps pleinCompany Description** What is A-STAY?** A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein recognition and...
-
Guest Service Agent
il y a 2 semaines
Antwerpen, Belgique A-STAY Temps pleinDescription de l'entreprise** What is A-STAY?** A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein...
-
Guest Service Agent
il y a 1 semaine
Antwerpen, Belgique A-STAY Temps plein**Description de l'entreprise**: **What is A-STAY?** A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein...
-
Guest Service Agent
il y a 3 jours
Antwerpen, Belgique A-STAY Temps pleinBedrijfsomschrijving** What is A-STAY?** A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein recognition and...
-
Guest Service Agent
il y a 3 jours
Antwerpen, Belgique A-STAY Temps plein**Company Description**: **What is A-STAY?** A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein recognition...
-
Guest Service Agent
il y a 16 heures
Antwerpen, Belgique A-STAY Temps pleinDescription de l'entreprise **What is A-STAY?** A-STAY Antwerp is located across the central train station in Antwerp. Our Playground (the lobby area) is an open co-living space with a vibrant atmosphere, and our 192 rooms are comfortably designed for long or short stays. And that’s not all, our A-STAY rooms are super techy, accessed by palm vein...
-
Verantwoordelijke Guest Services Stadsbrouwerij de
il y a 6 jours
Antwerpen, Belgique Duvel Moortgat Temps pleinStadsbrouwerij de Koninck is een hedendaagse brouwerijsite in het centrum van Antwerpen. Naast een actieve brouwerij is er een groot bezoekersluik toegevoegd aan de site. Dit bevat een interactief brouwerijbezoek, een biershop en bruisende bar en allerlei smakelijke ambachten. Een ware trekpleister dus. Als brouwerij van de Duvel Moortgat groep dragen we de...
-
Service Desk Agent
il y a 2 semaines
Antwerpen, Belgique Sparagus Temps plein**Our Client is looking for a service Desk agent**: **Your tasks** Your concrete tasks as a Service Desk Agent consist of: Administer problems and solutions and better solve or prevent future problems Follow up on issues to keep lead time as short as possible Testing new releases and programs Creation of documentation to support an efficient and...
-
On Site Supervisor/ Guest Support
il y a 1 semaine
Antwerpen, Belgique Suitesrus.com Corp Temps pleinLooking for an experienced On-Site Supervisor for Airbnb properties. MUST be able to work Saturdays, Sundays, and Mondays. We are looking for someone punctual, reliable, detail-oriented, self-motivated, reliable, and dedicated. **Responsibilities**: - **Operations Management**: - Oversee daily operations in Antwerp, ensuring seamless management of all...
-
Service Desk Agent
il y a 2 semaines
Antwerpen, Belgique Brainbridge Temps plein**Project description**: We zijn op zoek naar een **Service Desk Agent** voor ons kantoor in Antwerpen. Samen met je collega’s biedt je telefonisch ondersteuning aan onze distributiepartners (agenten, makelaars, EB klanten) om hun verder te helpen met een probleemloze werking van softwaretoepassingen. Je moet geen expert te zijn in IT, maar wel een...
-
Guest Relations Officer Nh Collection Antwerp Centre
il y a 1 semaine
Antwerpen, Belgique NH Hotel Group Temps pleinAs **Guest Relations Officer **you strive to make every guest "Feel the Extraordianary". In this position, providing an excellent service experience for every guest is central, whereby personal contact with hotel guests is essential. You will work closely with all departments in the hotel. Moreover, you assist in developping an extensive program for VIP...
-
Service Agent
il y a 1 semaine
Antwerpen, Belgique Experis Belgium Temps pleinLocation: **ANTWERPEN** - Type: **Contracting** **#19585** Your main responsibilities are: - supporting end users and act as an escalation point for other service agents around the world - maintaining the life cycle of end user devices and creating user accounts - handling incidents, requests and problems on client, server and network infrastructure &...
-
Guest Services Medewerker Onthaal en Shops Zoo
il y a 2 semaines
Antwerpen, Belgique KMDA Temps pleinZOO d'Anvers Een dagje ZOO Antwerpen? Dat is onbezorgde pret en verwondering voor jong én oud. Dat je er ondertussen ook heel wat van opsteekt, is natuurlijk mooi meegenomen. Jaarlijks vinden dan ook zo’n 900.000 bezoekers de weg naar onze poorten. Ze zijn de motor van ons succes. **Dankzij hun massale enthousiasme en steun, bieden wij onze dieren iedere...
-
Agent Service Clientèle
il y a 6 jours
Antwerpen, Flandre, Belgique Select HR Temps pleinTaken en verantwoordelijkhedenÀ la recherche d'un nouveau défi en tant qu'agent du service client ?Tu as de l'expérience ou tu es motivé·e à te développer dans ce domaine ?Alors cette offre est faite pour toi Ta missionEn tant qu'Agent du Service Client, tu es le premier point de contact pour les clients et tu leur offres un service fluide et...
-
Guest Services Medewerker Onthaal en Shops Zoo
il y a 2 semaines
Antwerpen, Belgique KMDA Temps pleinFunctieomschrijving Een dagje ZOO Antwerpen? Dat is onbezorgde pret en verwondering voor jong én oud. Dat je er ondertussen ook heel wat van opsteekt, is natuurlijk mooi meegenomen. Jaarlijks vinden dan ook zo’n 900.000 bezoekers de weg naar onze poorten. Ze zijn de motor van ons succes. Dankzij hun massale enthousiasme en steun, bieden wij onze dieren...
-
Service Agent Wagens
il y a 1 semaine
Antwerpen, Belgique Talentus Temps pleinAls service agent voor het wagenpark krijg je een veelzijdig en gevarieerd takenpakket waarbij je steeds klantgericht te werk gaat. De klanten komen tot bij jou om een personenwagen/camionette of oldtimer te huren voor een event/verhuis of voor een andere gelegenheid. Jij bent het eerste aanspreekpunt van de klant en zal hem/haar zo goed mogelijk begeleiden...
-
Service Agent
il y a 2 jours
Antwerpen, Belgique Serve 4 Glory Temps pleinYour main responsibilities are: - supporting end users and act as an escalation point for other service agents around the world - maintaining the life cycle of end user devices and creating user accounts - handling incidents, requests and problems on client, server and network infrastructure & (inhouse developed) software - updating the worklog of the...
-
Guest Services Medewerker Onthaal en Shops Zoo Antwerpen
il y a 2 semaines
Antwerpen, Belgique KMDA Temps pleinZOO d'Anvers Een dagje ZOO Antwerpen? Dat is onbezorgde pret en verwondering voor jong én oud. Dat je er ondertussen ook heel wat van opsteekt, is natuurlijk mooi meegenomen. Jaarlijks vinden dan ook zo’n 900.000 bezoekers de weg naar onze poorten. Ze zijn de motor van ons succes. **Dankzij hun massale enthousiasme en steun, bieden wij onze dieren iedere...
