Emplois actuels liés à Customer Success Manager - Gent - Officient

  • Customer Success Manager

    il y a 6 jours

    Gent, Belgique Hello Customer Temps plein

    Hello Customer is a SaaS company with its roots in Belgium offering the most complete customer feedback and insights platform on the market. More than ever, organizations need a sense of direction to navigate through turbulent times; a compass that allows them to keep up with customers’ expectations in an agile way._ We are looking for a **Customer...

  • Customer Success Manager

    il y a 1 semaine

    Gent, Belgique Endare Temps plein

    Are you a natural problem solver who thrives on building strong relationships with customers? Do you have a passion for helping clients achieve their goals and increase their success? If yes, then we have a great opportunity for you! Come join our team as Customer Success Manager and play a crucial role in ensuring our customers' success with our innovative...

  • Customer Success Manager

    il y a 6 jours

    Gent, Belgique StoryChief Temps plein

    **Role**:Customer Success Manager **Scope**:Understand customer requirements, actively contribute to their satisfaction and success, and build enduring relationships. Your responsibilities include providing support, training, and guidance to optimize product and service usage, ultimately enhancing customer retention. **Level**:Medior **Location**:Ghent,...

  • Customer Success Manager

    il y a 7 jours

    Gent, Belgique Mollie Temps plein

    At Mollie we have a fantastic opportunity for you to be part of our Customer Success Management team and to accelerate the growth of our existing customer base. Are you the highly driven and ambitious Customer Success Manager we are looking for? **Your opportunity**: The mission of our Customer Success Management team is to facilitate our customer's success...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Silverfin Temps plein

    Silverfin reinvents the way financial advisors work. - Our cloud-based technology allows accountancy firms and financial advisors to streamline significant parts of their workload and spend more time on value adding activities._ - Growing rapidly since our founding year 2013, we have completed a series-A and series-B funding round. These funds are used to...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Officient Temps plein

    **Hi there! **Are you the new Customer Success hero Officient is looking for?** At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what really...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Esko Temps plein

    **Your responsibilities as a Customer Success Manager at Esko, include**: - Cement yourself as a trusted advisor with customers and serve as the liaison between the customer and the Esko ecosystem to drive continued value of our products and services. - Advocate customer needs & issues cross-departmentally and manage customer concerns and escalations that...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Apryse Temps plein

    **The Role**: The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three...

  • Customer Success Manager

    il y a 4 heures

    Gent, Flandre, Belgique HUNTR Temps plein

    Customer Success Manager - E-commerce - HR tech - GhentOnze klant is een dynamische scale-up die werd opgericht in 2017 met meer dan 75 000 happy users.Ze werden eerder vorig jaar verkozen tot snelste groeier binnen de Deloitte Fast50 en hun rocket ship heeft zeker nog genoeg power om hun grooste ambities waar te maken de komende jarenMomenteel zoeken zij...

  • Customer Success Manager

    il y a 6 jours

    Gent, Belgique Apryse Temps plein

    The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three years. **Responsibilities** - Establish,...

  • Manager, Customer Success

    il y a 2 semaines

    Gent, Belgique Apryse Temps plein

    **The Role**: **Responsibilities**: - Recruit, onboard, and train a high-performing customer success team. - Provide coaching, mentorship, and career development opportunities. - Monitor team performance against KPIs and implement improvement plans when needed. - Work alongside the leadership team to enhance customer success strategies to maximize customer...

  • Customer Success Manager

    il y a 24 heures

    Gent, Belgique Deliverect Temps plein

    **Who are we** Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 300 million orders completed globally. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter, and more connected so that they can serve even more...

  • Growth Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Showpad Temps plein

    **Customer Success Manager** **Growth** Position Overview: The customer success team is on a mission to help customers grow by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to our customers' problems, every single day. To achieve this goal, we're looking for a passionate customer success manager...

  • Customer Success Manager, Growth

    il y a 5 jours

    Gent, Belgique Showpad Temps plein

    **Customer Success Manager, **Growth** **Location**: This role is available to be hired in Ghent, London or Munich office locations. We offer Hybrid working with 2 days in the office, ideally on Tuesdays and Thursdays. **Position Overview**: The customer success team is on a mission to help customers grow by driving value, delivering top-notch support,...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Realo Temps plein

    Do you enjoy solving people’s problems? Are you happy when others are happy? How about putting a smile on someone’s face? Well, lucky you (and us)! We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Realo Temps plein

    Do you enjoy solving people’s problems? Are you happy when others are happy? How about putting a smile on someone’s face? Well, lucky you (and us)! We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or...

  • Customer Success Manager

    il y a 2 semaines

    Gent, Belgique Realo Temps plein

    Do you enjoy solving people’s problems? Are you happy when others are happy? How about putting a smile on someone’s face? Well, lucky you (and us)! We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or...

  • Customer Success Manager

    il y a 5 jours

    Gent, Belgique o2o Bicycle Leasing Temps plein

    **Description de l'emploi** o2o Bicycle Leasing poursuit sa croissance et est à la recherche d'un Customer Success Manager pour renforcer son équipe. Ça vous démange de guider avec enthousiasme et compétence des entreprises dans la mise en place d'un système de leasing vélo pour leurs employés ? Vous vous débrouillez en néerlandais ? Alors lisez...

  • Strategic Customer Success Manager

    il y a 24 heures

    Gent, Belgique LegalFly Temps plein

    **Are you a seasoned & ambitious Strategic Customer Success Manager? Eager to join the AI revolution? We would love to hear from you.** **Join LegalFly!** LegalFly is a category-defining Legal AI solution for legal teams, providing an end-to-end solution designed to revolutionise legal practice: - **World-Class Team**: Work alongside a team of tech...

  • Customer Success Manager Emea

    il y a 1 semaine

    Gent, Belgique iText Software Temps plein

    iText is a fast growing, global company in the digital documents space and leader in PDF-technology. The company's flagship product is an open-source software library to create and manipulate PDF documents in Java and.NET (C#). There are currently millions of iText users, both open source and commercial. iText has dedicated international teams with offices...

Customer Success Manager

il y a 3 semaines

Gent, Belgique Officient Temps plein

**Hello, bonjour **Are you the new Customer Success hero Officient is looking for?**

At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what really drives you.

You will have impact on the product evolution by translating the needs of customers into suggestions for new features and improvements. You will get the opportunity to think along with us about how your personal ambitions can contribute to the further growth of our company.

**Do you enjoy doing this?**
- Supporting customers via chat and mail (in French and Dutch)
- Making sure new customers and partners achieve the most value of our product, especially when they are starting with Officient
- Building good relationships with the customers and guiding change management
- Monitoring and stimulating active usage of the Officient platform, to reduce churn
- Monitoring customer satisfaction (NPS) and developing strategies that can improve satisfaction
- Staying up-to-date about customer challenges, expectations and goals

***Does this sound like you?**
- Good knowledge of French, both written and spoken
- High customer-centricity and natural enthusiasm
- Self-starting and learning-oriented mindset
- Planning and organizing capabilities
- Passion for HR and/or software

**Amazing bonus points**
- Experience in HR Payroll
- Experience in a customer success role in a SaaS environment
- A background in pedagogy, training, change management and/or coaching

*** What's our offer?**
- A competitive salary package that is Officiently optimized to your individual needs
- Flexibility in working hours and location
- Growth and mentoring by experienced colleagues
- The opportunity to grow and learn within a fast-growing startup
- You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation or any disability

Are you ready to turn those questions into smiles? Do not hesitate to apply

You can do so in English, Dutch or French.

We'll contact you soon. ✉️