Inside Sales Account Manager

MISSION

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meets or exceeds established targets for sales volume, product mix, and new product and services awareness within the assigned territory.
- Drives MLH sales (products including pipettes, benchtop equipment, consumables and services); finds, qualifies, and uses CRM to document complex instrumentation leads.
- Prospects for new business within target market segments including customer outreach for qualified leads resulting from marketing campaigns/efforts.
- Build remote relationships with key users at priority accounts, call on established customer contacts, to create demand for Gilson products and services. Activities include product introduction and overviews, conducting demonstrations, technical seminars, troubleshooting, attending local and national tradeshows, and providing the necessary follow-up and development to achieve product and service sales. A small amount of travel will be required from time to time.
- Follows up and processes sales leads, based on information received from other Gilson sales representatives, company trade shows, marketing campaigns, telephone and website inquiries, and other sources.
- Follows Gilson Value Selling sales techniques and best practices throughout entire sales cycle.
- Creates quotations and pricing agreements, following pricing guidelines.
- Collaborates with service and support personnel to provide post sale installation, training, and ongoing service contract support as needed.
- Collaborates with Corporate Accounts team on any Corporate Accounts within territory as needed.
- Trains, motivates, and works cooperatively with distributor and dealer reps when appropriate, leverages relationships to further penetrate key accounts.
- Maintains current knowledge of and provides updates in a timely manner on territory trends and activities, competitive products and pricing, and customer concerns regarding Gilson products observed in the field.

JOB REQUIREMENTS

EDUCATION
- Degree in Life Sciences or a related field.

WORK EXPERIENCE
- Minimum of 3 years’ sales experience in a related industry or combination of highly technical background and sales experience.

SKILLS OR KNOWLEDGE
- Fluent in English and French essential.
- Previous experience of inside sales essential.
- Training in laboratory sciences and/or life sciences preferable.
- Computer proficiency required.
- CRM “fluency” for daily usage plus feeding and maintenance.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write business correspondence and reports.
- Ability to effectively present information and respond to questions from customers, dealers, and company personnel.
- Ability to calculate figures and amounts including discounts, percentages, and volume.
- Strong organizational skills.
- Comprehensive selling skills and techniques including negotiation.

OTHER
- A valid driver’s license and access to own car required.
- Up to 10% travel within the territory.
- Regular attendance and punctuality.
- Ability to work well with others.
- Ability to acquire new skills and to accommodate change in the workplace.

ADDITIONAL SKILLS/EXPERIENCE DESIRED
- Training or experience in laboratory or research instrumentation use.
- Experience using Gilson pipettes and instrumentation.
- Training in analytical or organic chemistry.
- Experience in selling capital equipment.

Pay: From €35,000.00 per year

**Benefits**:

- Company computer
- Company phone

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus