Inside Sales Client Manager

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

NTT Belgium is recruiting an inside sales client manager to strengthen its leader position on the local market. Your main responsibilities will be split in three activities: 40% of lead generation, 40% of account management (managing own client projects) and 20% of Reporting, Monitoring & Forecasting.

**Working at NTT**

**Lead Generation**
- Hunting for new projects via cold/warm calling
- Bant qualifying leads
- Calling clients designated to you to find new projects
- Calling clients designated to you related to Marketing campaigns/ social media activity etc

**Account Management**
- Being first point of contact for the customers
- Managing and growing relationships of associated accounts
- Taking ownership of the assigned accounts on specific sector
- Understanding customer requirements and providing the right support/products
- First point of referral for queries or issues
- Following up the orders/ deliveries/ operational issues
- Following up the customer requests
- Achieving the given targets by providing the correct solution for the client, solving issues
- Working together with all the different stakeholders internally if needed to provide the best configuration of products/ maintenance/ support for the client
- Working closely with presales and other internal teams
- Driving client satisfaction throughout the entire lifecycle of the clients’ buying process
- Providing quotes to customers
- Working closely with appropriate channel partners to develop & close business opportunities.
- Working closely with vendors to achieve required results (obtaining discounts etc.)
- Managing vendor costs vs margin

**Reporting & Monitoring**
- Using NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
- Forecasting in a timely manner within company guideline
- Providing overall customer service
- Organizing and preparing customer meetings

**What will make you a good fit for the role?**

**Ideal profile**
- You are autonomous, organised, punctual and have a sense of responsibility.
- You are customer-oriented, communicatively strong, and persistent.
- You are a team player, driven to achieve results.
- A first experience in sales is a must (between 1 and 3 years)
- Knowledge of IT is a plus.
- Experience in cold calling, business development, hunting & prospecting is a plus.
- You hold passion, initiative, respect, and professionalism in high regard.
- You have a bachelor's or master's degree or are equivalent through experience.
- You have a (very) good knowledge of Dutch complemented by a good knowledge of English.
- You want to grow into an external sales position within a maximum of 3 years.

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.