Regional Account Manager
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Location:
Brussels Join us in driving the growth of EBU within the high SME market by nurturing and expanding a vibrant client portfolio. You will be responsible for managing around 40 existing accounts, focusing on cross-selling, up-selling, and securing our Orange products and services. Additionally, you will have the exciting opportunity to acquire new High SME customers across all lines of business—Mobile, Fix, and ICT—by engaging with a dynamic portfolio of approximately 80 prospects. In this role you will be responsible for overseeing operations across 10 provinces, including Antwerp, Limburg, and Vlaams-Brabant, specifically the northern and eastern regions. Your
Responsibilities:
- Manage and grow a portfolio of existing customer accounts within a designated geographical area.
- Regularly meet with clients to understand their evolving needs, ensure satisfaction, and identify opportunities for cross-selling and up-selling Orange products and services.
- Retain customers by offering tailored connectivity and ICT solutions that meet their specific requirements.
- Acquire new high SME customers (companies with 100-199 FTE) by visiting prospects, understanding their needs, and presenting competitive offers.
- Negotiate contract terms and coordinate internal follow-up to successfully close sales.
- Collaborate with internal teams to ensure customer needs are fulfilled efficiently.
- Provide ongoing support for customers facing technical, billing, or service issues, and implement corrective actions as needed.
- Achieve personal sales targets by taking proactive commercial actions to enhance customer satisfaction and business growth.
- Minimum 5 years in a sales oriented function with high focus on prospection and acquisition.
- Sales experience and sales training, especially in ‘target selling’ or equivalent (proven sales track of record).
- Good business experience, understanding customer needs.
- Good knowledge of the telco/ICT market is a plus.
- Good knowledge of MS Office (Word/excel/PowerPoint).
- Good communication skills and negotiating skills.
- Fluency in Dutch and English. You will make the difference in this highly innovative vibe. As a result, you will develop your full potential by working with highly skilled colleagues and through continuous training. Moreover, you can count on a highly competitive and versatile compensation (market competitive salary, company car or legal mobility budget, homeworking and net allowance, performance bonus, meal vouchers) and benefits package. **Apply
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