Director Technology Solutions

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**
The Senior Director, Services Go-to-Market is a leadership role, primarily responsible for collaborating with the relevant internal senior leadership/executive stakeholders to oversee the implementation of the services go-to-market strategy and the achievement of client-led, business value solutions.

This role takes responsibility for creating business value for clients through the company's Managed Services/Services portfolio and driving the development and successful execution of the go-to-market Managed Services/Services strategy.

The Senior Director, Services Go-to-Market oversees a services sales team(s) and drives a collaborative and innovative team culture focused on strategic and operational excellence.

**Key responsibilities**:

- Drives and operationalizes the dual solid reporting in their respective geographies.
- Encourages open dialogue, communication and best practice sharing across regions and services units.
- Functions in a double-solid reporting structure by giving visibility of regional strategy to both in-country leads and group to-to-market executives.
- Conducts and implements annual capacity planning.
- Participates in the design of relevant incentives for the Managed Services/Services teams.
- Accountable for cascading high level targets.
- Collaborates with go-to-market executives and stakeholders to ensure a smooth operating model across all sales initiatives and focus areas.
- Contributes to the definition of sales processes and tools and capabilities needed for key roles across three categories of accounts.
- Defines performance KPIs, incentive schemes and quota retirement rules.
- Builds and communicates Managed Services/Services business projections, managing and coordinating work towards achievement of projections.
- Baselines and operationalizes and optimizes the commercial deal desk.
- Drives Managed Services/Services sales and manages profit and loss in the region / country.
- Contributes to the development of the Managed Services/Services strategy in the region / country.
- Acts as the interface between region CEOs and Manage Services/Services Go-To-Market Executives, managing relevant region and country MS GTM leaders, region Managed Services/Services Sales leaders, and region Managed Services/Services Architecture leaders.
- Owns assigned Managed Services/Services profit and loss which includes but not limited to revenue and operating profit and regional TCV GP of Managed Services/Services bookings.
- Develops and manages revenue budgeting and related capacity planning.
- Assumes the role of “go-to-market” lead for the assigned geography and align sales with key opportunities.
- Assumes people and resource management accountabilities.

**To thrive in this role, you need to have**:

- Significantly vast knowledge across Enterprise Architecture, Managed Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies.
- Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability.
- Significantly vast knowledge of strategy development, market planning, scenario planning, and market modelling.
- A combination of strategic, and pragmatic skills, encompassing both strong strategic product marketing abilities and hands-on tactical involvement.
- Excellent written and oral communication skills coupled with excellent interpersonal skills to engage with a variety of senior stakeholders.
- Significantly vast business and financial acumen to drive business outcomes and achieve revenue growth.
- Significantly vast business negotiation skills, influence, conflict resolution, and political savvy.
- Significantly vast vendor relationship is required to ensure an understanding of the vendor’s products business and services positioning.
- Demonstrate excellent presentation skills, are innovative, and have a formidable client orientation aptitude.
- Significantly vast knowledge in the services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios and go-to-market solution areas.

**Academic qualifications and certifications**:

- Bachelor's degree in business or marketing or a related field.
- Certification and working knowledge of ITIL, Service Management and Integration preferred.
- Scaled Agile certification is desirable.

**Required experience**:

- Significantly vast experience in a similar leadership role, preferably gained within a global technology services organization.
- Significantly vast experience with and understan