Temporary Operations Advisor

**At Ayvens, progress starts with you.**

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

**Responsibilities**:
As Order & Delivery Operator, you and your colleagues will be responsible for the complete management of vehicles ordered from us. Between 15 and 20,000 vehicles, bikes and energy cards are ordered, registered and delivered every year. You guarantee qualitative and timely handling of these orders, registrations and deliveries of their vehicles.

**Your main tasks?**
- You ensure that all administrative steps of the files assigned to you are completed correctly. To this end, you are in frequent telephone contact with our customers (drivers, garages, fleet manager, etc.) and, of course, your colleagues from other Ayvenss departments.
- You gather the necessary information for drawing up contracts, orders and invoicing.
- You also know how to improve the quality of processes and further optimise systems. With us, you get the space to put your ideas into practice yourself.
- You are a sparring partner for the ODE Manager and together with her, you know how to take the department to the next level.

Who are we looking for?
- You have at least 2 years of demonstrable experience in a similar position.
- You have strong thinking and reasoning skills and are able to map and optimise existing processes.
- You like administration, organisation and structure are important to you.
- You can handle deadlines and like a brisk pace of work.
- You are customer-oriented, have good communication skills.
- You have a problem-solving, entrepreneurial and innovative approach.
- You work equally well independently and in a team.
- You are perfectly bilingual NL/FR and fluent in English

What do we offer?

**Join Ayvens - Drive the Future of Mobility**
At Ayvens, we’re turning mobility into more than just a destination — we’re making it a great experience. And to make that happen, we need people who make a difference.

We’re committed to helping our colleagues grow, thrive, and reach their full potential. That means:

- providing extensive training opportunities
- clear talent development plans
- fair and competitive compensation
- You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
- Healthy work-life balance
- Flexible working hours
- Possibility of homeworking several days a week
- Thorough onboarding process and performance feedback
- Opportunities for internal mobility

At Ayvens, we welcome fresh ideas, innovation, and open feedback. We’re building a culture where everyone has the space to be themselves and contribute to something bigger — the future of sustainable mobility.

**We are Ayvens. We’re ready for what’s next.**

**Why Ayvens?**

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
- ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.