Vtc Technician

**At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a VTC Technician to join our UniQue team in Mons, Belgium.**

**What will you be doing in this role?**
- Provide 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system
- Work on work order requests
- Be prepared to do on-call support during out of business hours on a rotation basis
- Be prepared to work outside of business hours if required
- Ensure that on VTC elements, routine maintenance is performed
- Performs VTC infrastructures configuration and maintenance activities for all NATO exercises and missions under L3 support guidance
- Travel may be required
- Any other duties required

**Requirements**:
**What will you be bringing to the team?**
- Have a minimum high school certificate
- Posses one of the following certifications as Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry certification
- Experience working in a network operation center or service desk function with customers and user contact
- Experience with network environment areas with Video and Voice infrastructure
- Very good working experience of/with protocols: H.323, SIP, SIPoTLS, HTTP, HTTPs, SSH, Telnet, DNS, SMTP, API, NTP, SNMP
- Good knowledge about Microsoft AD, Exchange
- Good knowledge about PKI
- Good knowledge of virtualized infrastructure environments including vSphere software
- Good knowledge about Routed Network Environments and Switching Network Environments
- Experience in documentation of solutions, maintaining user / administration guides and step-by-step instructions
- Practical experience in the use of modern concepts and accepted industry standards for configuration management
- Desirable:

- Very good knowledge on Poly and Cisco video infrastructure
- Familiar with a multi-national work environment
- Industry Certification from Cisco: CCNA - Collaboration
- Industry Certification from VMware: Hyperconverged Infrastructure
- Industry Certification from Cisco: CCNA
- Good knowledge on common monitoring solutions, e.g. nGeniusOne, CA Spectrum
- Proficiency in English language

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.