Project Implementation Manager

**Project Implementation Manager
- **Working Location**:Braine L'Alleud, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language

**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- A Bachelor's Degree in IT related disciplines; or, in alternative, a Vocational training and 5+ years of previous experience as Implementation Manager
- Sound practical knowledge and experience of IT software and hardware provisioning methodologies, processes and tools
- Proven experience in the implementation of IT projects, including coordination, planning and scheduling of the deployment of end-user devices to remote locations
- Sound knowledge of Integrated Logistic Support processes (i.e. supply, transportation)
- Extensive experience with project planning tools (i.e. MS Project)
- Sound knowledge of IT Services Lifecycle
- Knowledge and experience in state-of-the-art technologies, relevant to the work
- Experience of working in an (international) environment, comprising both military and civilian staff
- Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one's impression on others
- Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well
- Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences
- Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life

**Desirable Qualifications/Experience**:

- ITIL, Prince2, PMP, Scrum certification
- Knowledge of the other official NATO language

**DUTIES/ROLE**:

- Administer everyday workflow of all implementation processes and provide technical support as required
- Lead/deliver projects or individual Work Packages, according to schedule, budget and quality requirements; from start-up to closure
- Interact with internal and external stakeholders, including Contractors and NATO organizations
- Follow-up project execution: documentation review, testing, delivery etc
- Act as team member or large projects
- Be ready to act independently either as Test, Migration, or Requirements Manager
- Support the project manager and other project team members as required
- Adhere to NCI Agency guidance and directives, and more generally NATO Standards
- Establishing and maintaining close contacts with the sponsors of the project(s) assigned to him/her and NATO Communications and Information Agency customers
- Coordination and cooperation with work in other Service Lines and Groups within the NATO Communications and Information Agency
- Establishing and maintaining internal and external contacts with other engineers and military staff concerned with related or similar efforts in Organizations such as Allied Command Operations (ACO), NATO, national Ministry of Defence (MOD), NATO Agencies, and private scientific or industrial organizations