Csu Mons

Overview:
Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. As we enter our 50th year in business, we are known for continuous innovation for government customers, both long-established and newly acquired, as our capabilities expand around the globe. Our work is state-of-the-art and made possible only through the best personnel, tools, and jobs in the national security business. We are highly collaborative in spirit and practice, and we freely share expertise across SPA in our quest for enduring solutions to critical concerns. Come work with the best

SPA has an immediate need for a CSU Mons - IT Support (SSP).

**Responsibilities**:

- Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation.
- Install and configure for use, COTS software on networked and standalone workstations.
- Install and configure network client software on LAN workstations. Configure local server software and configure special peripheral devices.
- Create, maintain and troubleshoot user access issues for static and mobile devices.
- Work with Organisational Units in Active Directory and Group Policy
- Execute support requests, work orders and other tasks. Prepare and improve processes for software packages for automatic deployment.
- Contribute to IT Security compliance and remediation. Contribute to incident, change, configuration and asset management processes through ITSM toolkit.

Qualifications:
**Required Qualifications**:

- Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional.
- Proven experience working Microsoft System Centre Configuration Manager.
- Proven experience working with Active Directory Objects, user accounts and permissions.
- Proven experience (certified preferred) in Automation Administration and scripting in PowerShell
- Proven experience as Application Manager, checking, testing and approving products and dependencies for deployment.
- 3 years experience working in a ICT CIS environment.
- 3 years experience supporting IT users, desktop hardware and software
- 3 years experience working in an IT administration role. Knowledge of the capabilities and deployment of Personal Computers (PC).
- Knowledge of current operating systems and office automation software.
- National of one of the 30 NATO countries
- In possession of an active National and/or NATO Cosmic Top Secret security clearance