Technical Success Team Lead

**Your mission**:
As the Technical Success Team Lead, you will play a critical role in leading and growing our Technical Success team to ensure the successful adoption and utilization of our product by our valued customers. You will be responsible for driving technical success, enhancing team performance, and contributing to the overall growth and success of our organization.

**What you’ll be doing**:

- Leading / Growing the Technical Success Team
- Defining requirements / roadmap for Hybrid Pentest programs, ensuring the test environment is prepared for the hacker's engagement.
- Responsible for ensuing Technical Success Playbooks are created / updated and implemented to provide consistency and scalable client experience
- Oversee the development and maintenance of Technical Success Knowledge base to streamline customer/researcher support queries as applicable
- Driving Initiatives to improve our client’s security posture
- Ensure effective Technical Success team collaboration with with Success Managers to ensure accurate and detailed information is included in Bug Bounty programs, while verifying the program scope.
- Communicate Root cause analysis of technical challenges back to Sales Team to ensure consistent messaging and delivery to client expectations
- Contribute to shaping and enhancing the platform to support continuous growth.
- Assist in organizing and managing Live Hacking Events, including setup and logistics.
- Provide senior technical support when required in customer calls where required to support TSM /CSM or Sales team

**What you’ll bring**:

- A minimum of 3 years of relevant work experience in computer security.
- Strong drive to improve, build, and scale a young product.
- Fluent in English (proficiency in French, Dutch, or German is a plus).
- Demonstrated technology skills, exceptional interpersonal abilities, and excellent written and verbal communication skills.
- Passion for delivering an exceptional customer experience, with the ability to balance customer needs and business priorities effectively.
- Effective communicator with consultative and credible approach, possessing the necessary technical and domain expertise.
- Keen attention to detail in all aspects of work.

**What is in it for you?**:

- Competitive salary
- 40-hour work week
- ️ 20 days of annual leave + 12 ADV days

✈️ 1-month work abroad
- Flex Income Plan (Cafetariaplan)
- Mobility budget
- Top-notch hospitality and group insurance
- ️ Meal & Eco vouchers
- Company car and fuel card
- Hybrid working model
- ️ Initial home office budget

✍ Great training and yearly learning budget
- Social activities and team outings

✨ Referral bonus

❓ Employee Assistance Program
- Great hardware and access to the best tools to be successful in your role
- ️ Mobile subscription contribution

**Why join us?**:
Here are some great benefits of joining our team:

- ** Cybersecurity is a great place to be** The security industry is fast-paced and continues to grow even during times of economic uncertainty.
- We provide a **clear career path** and learning budget to help set you up for success.
- Join a company that’s making a real impact. In addition to our **sustainability** goals, we empower ethical hackers from all backgrounds to earn a living.
- Be yourself Our **international team** celebrates individuality and places a strong focus on diversity and inclusion.
- We are the proud winners of the** Deloitte Rising Star award** in 2020 and the **Deloitte Fast 50 award** in 2021.
- We’re backed by top investors who are enabling us to **grow internationally.**

**About us**:
Intigriti is a rapidly expanding cybersecurity company specializing in
**crowdsourced security services** to help organizations protect themselves from cybercrime.

Our industry-leading
**bug bounty** platform enables companies to tap into our global community of 70,000 ethical hackers, who use their expertise to find and report vulnerabilities that may otherwise have gone unnoticed.

More than 200 organizations, including Intel, Yahoo, and Red Bull, trust our platform to reduce the risk of cyber-attacks and data breaches. With cybersecurity becoming an increasingly important issue, our complementary
**security testing services** have been designed to help companies of all sizes keep their digital assets secure.

Founded in 2016, Intigriti now has a global team of 100+ employees spread across
**Belgium**, the
**United Kingdom**, the
**Netherlands**, and
**South Africa**. And with the backing of our recent Series B Funding, we’re planning on taking our growth to the next level.

Are you ready to jump onboard the
**rocket ship**?