Fulfillment Coordinator

Result areas
- Collecting, handling, and processing tasks and orders to ensure that they pass through the set procedure in a technically feasible manner.
- Preparing, specifying, and following up assignment components for internal and external parties in order to safeguard and/or achieve the agreed arrangements, delivery deadlines, and SLAs.
- Continually informing the parties concerned regarding the status, quality, and flow of the tasks in order to optimise cooperation between the departments.
- Keeping the as-built documents of supplied services up to date.
- Collecting and reporting process times to internal and external clients, CPM, and the management in order to monitor whether or not the execution process is running efficiently.

Profile
- Technical telecom knowledge: DTV, ISDN, SIP, Internet, and IP knowledge are important and decisive factors. The ability to relate this knowledge to the product portfolio of Telenet Business is an advantage.
- The ability to learn all about IT systems and develop an analytical mind is a must.
- An outgoing personality and a good communicator (including by telephone).
- Ability to solve problems and work autonomously.
- Team player.
- Client and result-oriented with an eye for quality.
- Knowledge of MS Office
- Excellent knowledge of Dutch, good knowledge of French and English