Sales Coordinator Packs

We are looking for an outstanding **Sales Coordinator** to join our Sales Operations team within the **Planning & GTM Packs (Eastpak, JanSport & Kipling) EMEA** organization.

In this role, you will support the Commercial and Planning & Go-to-Market teams in managing day-to-day operations across the Eastpak, Kipling, and JanSport brands. You’ll play a key role in ensuring the smooth execution of sales processes, reporting, and order management - contributing directly to operational excellence and enabling cross-functional teams to deliver results in a fast-paced, dynamic environment.

The position is reporting to the Sales Operations Manager Packs EMEA and you will based in our office in Antwerp, Belgium.

**Key Responsibilities**

Sales Order Tools & Data Management
- Act as the key project owner for the B2B eCommerce platform, driving its development and continuous improvement to enhance the customer experience, increase order autonomy, and elevate brand perception — ultimately contributing to increased turnover through more efficient and scalable order intake.
- Coordinate seasonal system set-up and tool readiness across departments.
- Serve as the main point of contact for agents, sales reps, and internal teams, ensuring smooth communication and timely resolution of issues.
- Provide regular B2B customer performance analysis (e.g. prebook vs at-once, conversion, average basket size, SKU count).

Salesman Samples Management
- Lead the end-to-end sample buy process: gather needs, define assortments, build buys, and prepare for financial sign-off.
- Track sample deliveries and communicate timelines to stakeholders.
- Collaborate with Sales, Product, Marketing, Operations, and Warehousing to ensure timely and effective execution.
- Coordinate end-of-season sample sell-off.

Commercial & Operational Support
- Partner with Customer Service and Logistics to ensure timely order delivery and resolve issues.
- Prepare ad hoc product availability lists to support commercial opportunities.
- Monitor and follow up on the weekly dispute report with Credit, Dispute, and Accounting teams.
- Support the implementation and training of new sales tools and processes.

Sales Reporting
- Manage weekly, monthly, and quarterly sales reporting for Sales, Sales Ops, and cross-functional partners.

**Skills for Success**
- Bachelor's degree in Business Administration, Economics, or related field.
- Afew years of experience in sales operations, customer service or sales support, or related field.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Knowledge of SAP or other order management systems a plus.

**What’s in it For You**

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
- A supportive feedback-based culture where respect and integrity guide us in what we do
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization
- On site gym offering health and well-being initiatives
- A discount card with 50% on all VF brands

**This post is not eligible for relocation support**

**About VF**

**Free to Be, Inclusion & Diversity**

As an equal opportunity employer, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

readytoapply

R-20251022-0002