Commercial & Logistical Services Officer

**Summary**

EuroPanels, the Etex export company, creates and develops new product-market solutions for Etex materials and
consolidates export to existing and new markets. We are working together with dedicated, sustainable and reliable
partners, who are locally successful. EPO can count on its 12 employees, including a sales back office in Belgium (KOB).- As a team of entrepreneurs, we want to be the single point of contact for the export business of Etex. Our turnover is about 9M EUR on the Etex Exterior produce range.
EuroPanels is currently looking for a Commercial and logístical services Officer**What you'll do**
- The main role is to manage the full order-to-delivery process for our customers in the assigned region, leading to
following tasks:

- Correct and efficient order processing resulting in a professional service level and satisfied customers.
- Managing possible problems and changes with the orders and coordinating on a continuous basis with the

customers and the plants.
- Follow-up of claims and registration and completion in the CRM system.
- Handling all logistic & export formalities: organizing transport (road, sea, air, train, ), managing packaging and

loading activities and subsequent follow-up.
- Generating export documents and custom formalities.
- Providing support to the sales team : preparation of quotations, price calculations, sending samples, handling

questions and advising customers.

**What you'll bring**
- You obtained a bachelor degree in sales, economics or logistics.
- You have at least a couple of years of experience in an international sales & export position and a good

understanding of financial/business concepts.
- Your knowledge and understanding of SAP is highly appreciated.
- You have strong language skills in English; knowledge of Dutch and/or French is a definite asset.
- You use your strong communication skills in all your contact with partners & intercompany worldwide.
- You combine your customer orientation with a detailed and accurate approach when necessary.
- You are a multitasker who is strong in planning and organizing and who knows how to set priorities.
- You are stress resistant, commercial and result oriented with a great sense of ownership and responsibility.
- You have affinity with foreign cultures.

**Why join us?**
- We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023 And one of the top companies to grow your career in Belgium in 2023 according to LinkedIn
- Our culture - we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
- Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
- We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
- Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work.