Client Manager

**Primary Details**:Time Type: Full time

Worker Type: Employee

To underwrite business in accordance with the business plan and within delegated underwriting authority

**Primary Responsibilities**:

- Contribute to the delivery of the annual business plan for the respective business unit by making appropriate decisions
- Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice
- Positively promote the department, division and company as a whole in order to maximize brand leverage
- Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met
- Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency
- Ensure the recording and measurement of insurance risks, (including DUA’s if relevant) to ensure accuracy and good practice
- Understand and comply with any reinsurance requirements to minimize risk and to deliver business plan objectives
- Establish, strengthen and develop relationships with stakeholders including customers, brokers, business partners and colleagues to maximize influence and achieve business objectives
- Demonstrate an understanding and awareness of market dynamics and market cycle to enhance business performance
- Maintain expertise and team knowledge through identifying appropriate learning and development activities
- Underwrite insurance risks in accordance with the business plan and the delegated underwriting authority to meet business objectives including: | Negotiating rates terms and conditions for existing and new business | Compliance of production and issue of contract certainty documentation (non Lloyds) | Ensuring compliance with internal and external regulations and guidelines | Ensuring contribution to the business plan and objectives | Support credit control in payment collection
- Participate in the review and analysis of the portfolio to identify progress toward business objectives
- Ensure entries are properly and promptly recorded on EO systems to ensure accuracy of data in relation to: | Underwriting | Aggregate exposures
- Contribute to the aggregate management and peer review processes to encourage and develop excellence
- Motivate and coach team members to ensure the relevant knowledge and expertise is shared for their continuing personal and professional development

**Preferred Competencies/Skills**:

- A high level of numeracy and literacy
- Strong organizational and prioritization skills
- Strong analytical skills
- Strong interpersonal and communication skills
- Strong negotiating skills
- Ability to analyze data and use for decision making
- Strong attention to detail

**Preferred Knowledge**:

- Thorough understanding of class specific underwriting and reinsurance knowledge
- Proven knowledge of relevant market conditions for specific class/portfolio
- Good knowledge of relevant QBE underwriting systems
- Intermediate level understanding of relevant software including Excel and other departmental software packages
- Good knowledge of legal and regulatory requirements (specific reference to FSA/Lloyds regulation)
- Good knowledge of QBE underwriting process and procedures including EPA’s

**QBE Cultural DNA**:
**US Only - Disclaimer**:

- To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

**Global Disclaimer**:

- The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.