Graduate Program

Languages: NL + EN
Preferred start date: September 2025

**The team, position & mission**:
Are you willing to kickstart your career at Orange Business Digital Services? You'll benefit from a customized onboarding and training journey in Customer Experience, designed to match your project assignments and learning goals. This flexible approach ensures you gain hands-on experience and targeted support in areas like Customer Experience, Data, and Digital Transformation - you will learn soft and hard skills along with the concepts underlying the leading technologies on the market in these areas of expertise. You will get a solid foundation; by working on real-world examples and you will be learning from industry experts alongside other young graduates.

At Orange Business Digital Services, we distinguish ourselves by the quality of our projects, the efficiency of our agile approach and the satisfaction of our clients, by fostering innovation and knowledge sharing. We are all about exploring fresh and smart ideas, learning from our experiences and mistakes, and thinking outside the box to push industries' boundaries through the power of people.

Some examples of our most successful projects:

- Cross-European call-center & CRM for a world leader in retail.
- Case management, marketing automation and reporting for a public transport operator.
- Fraud hunting for a federal public service.
- Customer Data Profiling and customer journey automation at the market leader in coffee pods.

**Your key areas of responsibility as a Customer Experience Consultant**:

- Active Participation: Fully engage in all aspects of your training, including training sessions, self-learning, coaching, shadowing opportunities, and hands-on exercises.
- Collaboration: Work collaboratively with industry experts, trainers, and fellow young workers to solve challenges, share insights, and foster a culture participation and knowledge sharing.
- Contribution on projects: Contribute actively to the global use case, aimed at demonstrating your mastery of the learnings and methodologies at the end of your training.
- Agile approach: Embrace an agile mindset and methodology, adapting quickly to changing requirements.
- Bachelor or master's degree in Computer Sciences, Business Engineering, Digital Marketing, Management Information Systems or a similar field.
- Solid communication and presentation skills.
- A strong team spirit, balanced by a healthy sense of autonomy.
- Strong interest in technology, business transformation and innovation.
- Eager to learn new skills & ready to be trained.
- Data-minded or interest in (digital) marketing processes.
- Fluency in Dutch and full proficiency in English.

**It is not a requirement, but other preferred qualifications would be**:

- Experience in working with cloud-based technologies is an asset.
- Exposure to CRM and Digital marketing tools and processes (Microsoft Dynamics, Adobe, Salesforce, web analytics, customer profiling, outbound/inbound marketing, website personalization) is an advantage.
- Internship, personal projects, or a first experience in consulting, development or implementation projects is a plus.

**Why you should join us**:

- A **community of experts** - as Digital Natives, we put innovation at the heart of our expertise. Continuously seeking new ideas, we proudly host regular “Guild” workshops and knowledge-sharing sessions through our Data Meetups.
- **Career growth possibilities**.
- We may work with **tomorrow’s technology**, but at our core we are a **people-oriented organization**and we are proud to have our **Great Place to Work** certification.
- An **open and inclusive** **culture**, that enables us to reach our full potential.
- **Hybrid ways of working** and **modern** & **collaborative** office in Brussels.
- **Compelling advantages** including a yearly bonus scheme, a flexible mobility with possibility for a housing budget, representation and expense allowances
- Read more about the benefits we offer here.

We can't wait to meet you

**More about Orange Business**:
Check out our **_website_**_ _**for even more or connect with us on **_LinkedIn_**.