Senior IT Operations Specialist

As a global Research Organization to the biopharmaceutical industry, CellCarta (formerly Caprion - HistoGeneX) provides access to a broad offering of biomarker platforms and services. We partner with our clients to address the most complex scientific testing needs, delivering customized biomarker testing solutions to further the limitless potential of precision medicine.

We offer our services on a global scale through our laboratories in USA, Canada, Belgium, China, and Australia. Combining expertise in histopathology, immune monitoring, proteomics, genomics, and sample logistics, we support pharmaceutical and biotechnology companies in the research and development of innovative new medicines for the treatment of cancer and immune diseases. Working under stringent quality and regulatory requirements, we strive to make a difference in the future treatment options offered to patients.

CellCarta leverages its strong expertise in cancer to support the entire spectrum of biomarker services including biomarker discovery in the research phase, tumor profiling and biomarker monitoring in clinical studies and companion diagnostics registration studies, patient diagnostics and development of new techniques and tests for tumor analysis and prediction of treatment response. The company bridges the gap between research, clinical studies, and diagnostics.

With the merger a new IT strategy is defined to support the scalability and growth of the company and focusing on major critical areas in the IT environment. Additional skills and experience are needed to strengthen the team.

As part of the IT End User & Workplace Service department, CellCarta is looking for an Senior IT Operations Specialist. As part of the team, you will be focusing on a variety of end-user and workplace service areas, both for the local site but also for remote sites. If you have experience in end-user setups, end-user automation as well as a general experience in server and networking areas, then you can play a vital role in this team. Apart from your technical and IT focus, you will liaise with the local business in day-to-day support.

**Major responsibilities**:

- Setup end-user devices both manually as well as via automation
- Able to support in end-user automation using Microsoft InTune or similar environments.
- Support local labs in implementing new devices or configuring them in the networks/on platforms.
- Support both local (small) server virtual environments as well as AWS/Azure environments. This includes server/storage/network setup.
- Support the technical IT Cloud roadmap
- Technically architect a solution with support of our architects and execute the implementation
- Be a linking pin between the IT-organization the local business; understand the needs and requirements from internal departments and/or business analyst
- Analyze and advise on best-fit (IT) solutions to IT leadership and business stakeholders to support the IT strategy and the business; hence providing input to support the IT Roadmap and IT Blueprint.
- Provide input into the yearly financial planning
- Advanced degree (Bachelor’s level or higher in science or IT) with 3-5 years of experience in similar roles with a proven track record of delivering (technical) analysis in a global environment.
- Having proven experience in agile and waterfall models.
- Proven experience with multiple technologies including on-premises and cloud services & environments.
- Proven experience in working with internal teams and external vendors in different sourcing models.
- An understanding of typical laboratory workflows in the chemical, pharmaceutical, environmental, or similar industries would be advantageous but is not a must
- Knowledge of or experience with GxP processes is an asset.
- Experience in setting up end-user devices, setting up hybrid server environments including storage and network configurations.
- A wide degree of creativity and initiative is expected. This includes helping the team operationally where needed by demonstrating a real desire and enthusiasm.
- Good communication skills, both verbal and written
- Fluent in English both written and spoken. Additional languages such as French are an asset.
- Well organized, results orientated team player capable of working under a minimum of supervision.
- Having an entrepreneurial mindset is key
**What can we offer**:

- A dynamic and rapidly changing global environment allowing personal growth
- Training in a variety of technical area’s
- A company that is fit for the future
- A competitive salary and benefits
- A great team you can work with
**Base location**:

- Local role but with overarching focus to other sites in the region
- Base location is Antwerp, Naperville, or Montreal
- Physical presence on-site at least for part of the work time is mandatory

**Job Types**: Full-time, Permanent contract

**Benefits**:

- Company car
Schedule:

- Monday to Friday