Customer Care Advisor Estonia
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- Following up on customer requests, including straightforward complaints
- Registering and maintaining customer data and documentation in the system
- Acting as the main contact point for your assigned customer portfolio
- Sharing customer insights with sales colleagues to support account planning
- Guiding customers in using the TVH eCommerce platform
- Ensuring accurate administration of import/export documents and other customer files
Your profile
You are communicative, organised and comfortable working with different stakeholders. You enjoy taking ownership, keeping an overview and delivering high‑quality service in a dynamic environment. You bring:
- First experience in customer service or sales support is a plus
- Fluency in Estonian and English; Russian is an asset
- Strong communication skills and a customer‑focused mindset
- Ability to prioritise and manage multiple tasks
- Eagerness to learn products, systems and processes
- A proactive, flexible and team‑oriented attitude What’s in it for you?
- An attractive salary package with extra‑legal benefits (meal vouchers, insurance, etc.)
- Flexible
working hours
and a healthy work‑life balance
- Possibility of partial home working
- 20 vacation days + additional ADV days
- Access to TVH Park with green spaces, sports facilities and healthy meals
- Continuous learning opportunities (internal training, LinkedIn Learning, coaching)
- A warm, open and people‑centred company culture built on respect and initiative What you need to do now If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 1111982 Accreditation number VG 292/BUOSA W.
INT.35 W.
SO.35 **Brussels n° 00322-406-20121217
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