Technical Sales Specialist Relocation to Sofia, Bulgaria with Dutch and English

Allgemeine Angaben: Bewerbungsfrist
- 28-Feb-2026 Standort
- BG
- Sofia
- TELUS Tower Land
- Bulgarien Jobbeschreibung: Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. Join TELUS Digital Bulgariaas a Solutions Consultant with Dutch and Englishfor the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.

We offer
: Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
- Flexible contract conditions (temporary employment, part-time options)
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses

Key Responsibilities
: Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
- Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
- Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores
- Collaborate with team members to share best practices and contribute to the knowledge base
- Participate in ongoing training and stay updated on product knowledge and industry trends

What You'll Need
: Fluent Dutchand Englishcommunication skills
- Strong interpersonal abilities and customer service orientation
- Ability to follow structured guides and processes
- Excellence in active listening and problem-solving
- Adaptable and quick to learn new processes and technologies
- Self-motivated with a passion for customer satisfactionCustomer-focused mindset and delivering exceptional service
- Excellent communication style, ability to explain complex concepts simply
- Ability to troubleshoot issues and find creative solutions
- Collaborates and shares knowledge, and contributes positively to team dynamics
- Embraces change, learns quickly, and maintains composure under pressure The best part? No tech background neededWe're looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our comprehensive training program will equip you with all the product knowledge you need to succeed. At TELUS Digital Bulgaria, we believe in growing together.

We offer
a supportive environment where learning is continuous, teamwork is celebrated, and your well-being is our top search result Does it sound like the perfect job for you? APPLY NOW

About us
: _TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services
- designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. Sluit je aan bij ons team Word lid van ons team Wij zoeken een enthousiaste klantenservice medewerker om ons groeiende team te versterken Als klantenservice medewerker ben je het eerste aanspreekpunt voor onze klanten en zorg je voor uitstekende dienstverlening. We zoeken kandidaten met sterke communicatieve vaardigheden en bij voorkeur beheersing van de Engelse taal om onze internationale klanten te ondersteunen. In deze klantenservice functie krijg je de kans om te groeien in een dynamische en ondersteunende werkomgeving._ LI-DNI
- #IDJob Zusätzliche Stellenbeschreibung
- Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you Sprache
- Dutch
- EnglishEEO Statement
- At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service
- all backed by TELUS, our multi-billion dollar