R&d Technical Service Support
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- Provide technical support and identify potential existing solutions to answer the brief and make recommendations on the development to be made following our formulation tool.
- Determine the requirements needed to achieve the solution like new raw material, new way of handling, new process, certification needed using the documentations made available from different functions.
- With direct supervision, support more complex projects and participate in customer briefing or debrief meetings ensuring smooth delivery process and updates on progress of projects.
- Support the Technical Account Managers in the administrative daily routine or procedural analytical work activities basis on business and technology needs, providing product development support.
- Work closely with Technical Account Managers to support the preparation of trainings and ensure the availability of samples for innovation events and the related preparation of products.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned Qualifications: Minimum Qualifications:
- Bachelor's degree in a related field or equivalent experience
- Strong computer skills and Microsoft Office experience
- Excellent knowledge of English
- Organizational and analytical skills
- Ability to work in a geographically distributed matrix organization Preferred Qualifications:
- Good knowledge of French both written and spoken
- Basic project management skills
- Strong listening, communication skills and practical hands-on approach in problem solving
- Flexible, positive, pro-active, open-minded and result driven
- Good interpersonal and teamwork skills (with the ability to work independently when necessary
- Ability to communicate and cooperate with cross-functional teams within the organization
- Good communication and prioritization skills Our Offer We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world. Interested? Then make sure to send us your CV and cover letter in English today:
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