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Customer Success Executive

il y a 2 semaines


Mons, Belgique Localimus Temps plein

Localimus est une scale-up à forte croissance qui a pour mission de révolutionner la restauration d'entreprise.

Dans le cadre de notre expansion, nous sommes à la recherche de plusieurs profils.

En que Customer Success Executive vous serez une personne fondamentale pour la satisfaction client et pour le support interne.

Plus qu'une personne support, vous serez un moteur de croissance et d'amélioration continue.

**Quelques unes de vos responsabilités**:

- prendre le relais, faire le lien et mettre en place les nouveaux projets clients
- assurer le support client externe et interne
- être force de proposition à l'amélioration des produits et services
- participer à l'amélioration continue des outils et de l'organisation

Au coeur du système, vous êtes en lien avec tous les départements de l'entreprise : équipe de vente, informatique, marketing, management.

**Votre profil**
- **vous avez d'excellentes capacités relationnelles**
- **vous avez le sens commercial et êtes bien organisé-e**:

- vous êtres une personne entière et vous aimez rendre service

**Notre offre**
- vous recevrez une formation et un coaching continue pour développer vos compétences et évoluez dans vos responsabilités
- vous travaillez en binôme avec une personne plus expérimentée
- **vous bénéficiez directement d'un CDI.**:

- nous vous offrons un salaire fixe
- nous vous offrons un PC, un abonnement téléphonique illimité, lunch allowance

Au coeur du processus client, vous serez impliqué-e dans l'amélioration des produits et des services.

Type d'emploi : CDI

Salaire : à partir de 2.000,00€ par mois

Avantages:

- Chèques repas
- Eco-chèques
- Formation continue
- Formation linguistique offerte
- Ordinateur de fonction
- Remboursement des frais de téléphone

Horaires:

- Lun-Ven
- Travail de jour

Rémunération supplémentaire:

- 13ème mois
- Pécule de vacances

Formation:

- Certificat de l'enseignement secondaire supérieur (CESS) (Exigé)

Expérience:

- Support clients: 1 an (Optionnel)

Langue:

- Néerlandais (Optionnel)
- Français (Optionnel)