Key Account Manager BE

, BelgiumJob Family Group:Sales & MarketingWorker Type:RegularPosting Start Date:November 26, 2025Business unit:Downstream and RenewablesExperience Level: Experienced ProfessionalsJob Description: Are you looking for an opportunity to play a key role in helping the world's leading Mobility provider and world's largest retailer succeed through the energy transition? Working in Mobility gives you an opportunity to be part of the most customer-facing business in Shell, influence one of the most recognizable brands in the world, enhance employee's commerciality and make a global impact.As Key Account Manager - Fleet & Mobility Solutions, you will be responsible for Key Business Mobility Customers in Belgium, operating at the forefront of the Energy Transition. In this fast-moving, evolving market, you will drive commercial growth, innovation, and customer success by helping businesses optimize their fleets, reduce emissions, and navigate complex mobility challenges.This role requires exceptional portfolio and relationship management skills, combined with the ability to identify and leverage opportunities with global companies. You will be a trusted advisor to your customers, guiding them through their decarbonization journey while delivering tangible business impact.This position is designed for someone with a true passion for both nurturing existing accounts (FARMING) and pursuing new business opportunities (HUNTING). You will play a critical, high-impact role in Fleet Solutions, with significant growth potential and the opportunity to shape the future of mobility in Belgium.With access to one of the largest B2B mobility portfolios in the world, including EV, e-Depot, Biofuels, digital payments, telematics, and fleet management solutions, you will be empowered to innovate, influence, and make a visible difference in how businesses operate sustainably.Key AccountabilitiesCustomer Portfolio Management: Manage, develop, and grow a selective portfolio of key B2B mobility accounts, delivering agreed margins and volumes through face-to-face and remote selling.Energy Transition Leadership: Lead customers through decarbonization initiatives using Shell's renewable and low-carbon solutions (EV, e-Depot, Biofuels, Bio-LNG).Deploy & Scale CVPs: Act as the local expert for digital fleet solutions, mobility services, and other Customer Value Propositions (CVPs). Pitch and implement solutions that solve real customer challenges.Drive Innovation & Partnerships: Identify new business opportunities, develop strategic partnerships, and propose minority investments or acquisitions that accelerate growth.Collaboration & Influence: Act as the key connector between Sales, Marketing, Customer Operations, Mobility, New Energies, Finance, Legal, and Tax to ensure seamless delivery and customer satisfaction.Hunt for Growth: Actively identify and convert new business opportunities, combining deep market knowledge with creativity and persistence.Role Model & Compliance: Lead by example in Sales 1st behaviors and Learner Mindset, ensuring full adherence to Shell Ethics & Compliance and HSSE standardsProfileEducationBachelor's or Master's degreeLanguagesFluent in Dutch, French and EnglishExperience5-8 years of proven B2B sales experience. Experience in energy or leasing is a strong plusStrong negotiation and deal-making track record with key customers.Ability to build trust and manage relationships at every organizational level.Strong commercial acumen, entrepreneurial mindset, and drive for results.Fast learner with the ability to analyze complex data sets.Passion for sales, mobility, innovation, and solving customer challenges.Willingness to travel across Belgium for customer visits.PersonalityA "let's do it" mentality and a positive, proactive attitudePassion for customers and improving their experienceCuriosity and courage to challenge thinking and uncover real customer needsStrong commercial drive and long-term value focusGenuine interest in e-mobility, payments, and mobility innovationInnovative thinking to stay ahead of competitionLearner mindset with resilience and gritA true team player who collaborates across the full value chainWho you are?You bring energy, curiosity, and courage. You love customers, understand their challenges, and have the creativity to design solutions that genuinely matter. You don't accept "no" as a final answer, and you thrive in an environment where innovation, speed, and collaboration are essential.You will join a passionate team dedicated to growth, customer success, and the transformation of mobility-while enjoying significant opportunities for personal and professional development worldwide.-Please note that the recruitment process for this role will be managed by a specialized recruitment firm on behalf of our company.DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.