Technical Support Engineer

il y a 15 heures


Belgium Sander Temps plein

Our partner, a leading company in Belgium, is looking for a junior/medior IT Officer to join their team of 5 talented IT engineers. 🇧🇪A multicultural environment where you will be coached and trained, all while putting in practise your expertise. IT Officer - The RoleProvide 1st and 2nd line support to end users across multiple offices.Troubleshoot hardware, software, and basic network issues (laptops, printers, mobile devices, VPN, Wi-Fi).Install and configure workstations, operating systems, and standard business applications.Manage user accounts and permissions (Active Directory / Microsoft 365).Escalate complex incidents to 3rd line or vendors while ensuring SLA follow-up.Support onboarding/offboarding and IT equipment lifecycle management.Contribute to IT documentation, security practices, and continuous improvement.IT Officer - The Profile1 to 4 years of experience in IT support or service desk roles.Good knowledge of Windows, Microsoft 365, and Active Directory.Basic understanding of networking concepts (TCP/IP, DNS, VPN).Customer-focused, proactive, and solution-oriented.Able to work independently and as part of a team.Fluent in English and French and Dutch.IT Officer - The OfferInternational and multi-site IT environment.Training and coaching.Opportunities to grow technically and professionally.Collaborative team with room for autonomy.Competitive salary package aligned with experience.



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