Reactivity Engineer

Who we areAt Akkodis, we are one of the global leaders in engineering across IT, aeronautics, energy, and other high-tech sectors. With 50,000 experts in 30 countries, we deliver innovative and sustainable technological solutions for our customers. AssignmentsWe are looking for a Reactivity Engineer to lead rapid problem resolution and product performance improvements for one of our clients in the automotive/high-tech industry.Your main responsibilities include:Receiving and analyzing product complaints from the field, diagnosing errors and debugging issuesLeading investigations and coordinating cross-functional teams to resolve product issuesCollaborating with suppliers when third-party components are involvedActing as the liaison between production, quality, development, and suppliers to ensure rapid solutionsPreparing documentation, including summaries and detailed records in Jira or similar systems The profileBackgroundYou hold a degree in Engineering or a related technical field, with experience in problem-solving roles involving products, production, or quality.Must HaveStrong analytical and hands-on problem-solving skillsExperience managing cross-functional teams in a fast-paced, reactive environmentFamiliarity with task and issue tracking tools such as JiraExcellent communication and leadership skillsAbility to interact effectively with design, development, and supplier teamsNice to HaveExperience in automotive, electronics, or high-tech manufacturing industriesPrevious exposure to warranty or field complaint managementKnowledge of continuous improvement or root cause analysis methodologies Working environment at AkkodisDirect link with a Business Manager for personalised supportTechnical training to develop your skillsCareer prospects in a stimulating environmentA corporate culture focused on safety, quality, and innovation Our recruitment processStage 1: Initial telephone interview (15 min) with @Kenny, Talent Acquisition.Step 2: Interview (60 min) with a Business Manager.Step 3: Interview (60 min) with the client.