Customer Satisfaction

Il y a 1 jour

Charleroi, Wallonia, Belgique Business and Engineering Solutions (BES) Temps plein

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B.E.S. (Business & Engineering Solutions) is growing and thus welcoming new Customer Satisfaction in our Aeronautics team.

As a Customer Satisfaction at B.E.S., you will work in a collaborative environment at an internationally renowned company in the aeronautics industry.

Responsibilities

You are responsible for handling customer complaints after delivery.
You assist customers by proposing corrective actions.
Determine responsibilities in the event of customer complaints.
Assist the project's quality assurance engineers in analyzing root causes and corrective actions, in collaboration with cross-functional teams, and then formulate suggestions for improvement.
Participate in audits and evaluations conducted by customers.

Profile

Master's degree in Engineering - equivalent in mechanics/aeronautics.
You are junior and want to start a career in an industrial environment.
You are ready to carry out missions at Customer sites.
You are ready to learn using company standard.
You are fluent in English.

What can you except as a B.E.S. consultant?

Great projects in Engineering and High Technologies through major players to develop your technical skills and hard skills,
Knowledge sharing processes though our competences centers and experts' communities to grow your multi-sectorial knowledge,
A strong development plan to improve your soft skills such as Leadership, Communication skills, Change & People management capabilities...
A full package made of gross salary on 13.92 months, lunch allowance, entertainment expenses, company car & fuel card, group insurances, OR a VIE contract,
A friendly, lively working environment within a dynamic and motivated team

Customer Satisfaction

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