Service Manager

il y a 1 jour


Belgium Xedis Temps plein

Job Title: Service Manager (Permanent Employment)Location: Leuven - Flanders/Brussels - Home OfficeCompany Description:Xedis is a boutique management consulting firm that values a positive work-life balance and the personal and professional growth of our employees. We are an informal company that celebrates individuality and encourages our team to contribute to the success of the company. We offer competitive compensation and benefits, including a company car, expense allowance, health insurance, group insurance, a profit share and a performance bonus. At Xedis, you will have the opportunity to work on a wide range of interesting projects for our clients and contribute to their success through your expertise, coaching, and experience.Job Description:We are seeking highly qualified and experienced service managers to join our team on a permanent employment or freelance basis. As a consultant at Xedis, you will work closely with clients to understand their needs and develop effective solutions to their challenges. You will have the opportunity to work on a variety of assignments and contribute to the success of our clients through your participation and knowledge sharing.Requirements:Bachelor's or Master's degree in a relevant field such as HR, IT, Management, or Economics, or equivalent practical experienceAt least 5 years of experience in defining, implementing, and improving IT Service ManagementITIL Foundation certification, with additional ITIL certifications an assetProficiency in Dutch and French, with a working knowledge of EnglishKnowledge of SIAM is a mustIf you are looking for an interesting and challenging opportunity as a consultant in a knowledge-driven organization, we encourage you to apply for this position. We are excited to review your application and see how you can contribute to the success of our team and our clients.



  • Belgium Hays Temps plein

    Diegem | Freelance Customer Service Manager | English | International environment | Assignment for minimum 3 months Your new company Our client is an international company in Diegem and is looking for reinforcement for their customer service team through Hays. You will be working in a dynamic team with motivated colleagues in a growing and profitable...

  • Senior Project Manager

    il y a 1 jour


    Belgium Innova Solutions Temps plein

    We're looking for a Senior Project Manager with experience in the financial industry to lead complex implementation projects. You'll manage end-to-end delivery, align multiple stakeholders, and ensure projects are delivered on time and on budget.What we're looking for:Senior experience in financial services (banking, insurance, fintech, etc.) Strong...


  • Belgium speos Temps plein

    Customer Service Account Manager (B2B/ API/ XML/ FR-NL-EN) Mission Act as the single point of contact for a group of customers within this department and being responsible for monitoring contractual aspects at operational and commercial level within the company.Responsibilities As Customer Service Specialist, your role will be to: Serve as the primary point...


  • Belgium speos Temps plein

    Customer Service Expert (B2B/ EDI/ XML/ FR-NL-EN) Mission Act as the single point of contact for a dedicated client portofio within this department and being responsible for monitoring contractual aspects at operational and commercial level within the company.Responsibilities As Customer Service Specialist, your role will be to:Serve as the primary point of...

  • Service Level Data Analyst

    il y a 2 semaines


    Belgium Enterpryze Consulting Ltd Temps plein

    Experience in monitoring service delivery by leveraging data to track performance, identify issues, patterns, and provide insights that enhance service quality and performance. - Experience in collecting requirements from the SAOs/SDMs to implement descriptive statistical reports on Power BI Dashboards. - Experience evaluating trends and metrics at the...

  • IT Service Desk Analyst

    il y a 1 jour


    Belgium Careerwise Temps plein

    IT Service Desk Analyst -O365, Azure, Intune. - Dutch/ French language is a must.Location- Brussels (3 Days in the office) - Travel to Paris is involved. Rate - €300/DayDuration – 12 MonthsStart – ASAPOne of my clients is currently looking for a Service Desk Analyst. It's a hybrid role based in Brussels.Skills:• Office 365, support,• Azure•...


  • Belgium Walt & Spencer Temps plein

    Do you want to lead an accounting department instead of just reviewing files? Are you looking for a role where people management, client ownership, and compliance come together? And do you want to operate in a truly international services environment, not a local accounting silo?This role is based in Brussels, within a large international corporate services...


  • Belgium Kronos by EPSA Temps plein

    At Kronos by EPSA, we are a leading procurement and project management consulting firm recognized for our pragmatic approach, cutting-edge people development programs, and the strength of our global consultant network.We deliver high-value solutions that combine strategic insight with operational excellence, helping our clients succeed in a competitive...

  • Program Manager

    il y a 1 jour


    Belgium NP Group Temps plein

    Banking Delivery / Program ManagerLocation: Brussels, Belgium (Onsite with travel across multiple cities)Language: Fluent English & FrenchSalary: Competitive market rangeRole OverviewAn international technology and services organization is seeking an experienced Banking Delivery / Program Manager to lead delivery across multiple banking accounts. This...

  • Customer Service

    il y a 1 jour


    Belgium Tosca Temps plein

    ABOUT TOSCATosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...