Head of Global Internal Operations

About the role

At Bluecrux, we blend deep supply chain expertise with innovative technology solutions to help the world’s most forward-looking companies transform how they operate. As we continue to scale globally and position ourselves as the consulting & technology company of the future, we are looking for a strategic leader who can elevate our operational excellence while accelerating our AI-enabled ways of working.

We are hiring a Head of Global Internal Operations, a unique, cross-functional role at the heart of Bluecrux.

This role will combine strategic partnership to the CEO, leadership of global internal operations, and responsibility for our internal AI transformation.

Key responsibilities:

Lead and scale Global Internal Operations

• Ensure and elevate performance of core operational domains: fleet, infrastructure & IT, facilities, support services, procurement and contract management.

• Ensure reliable, scalable operations that support our core offerings.

• Strengthen internal IT, security, CRM and enterprise systems — focusing on effectiveness, adoption, and continuous improvement.

• Build consistency across global offices and teams, enabling a high-quality workplace experience and operational backbone.

Strategic Partner to the CEO & Leadership Team

• Translate Bluecrux’s strategic ambitions into clear programs and ensure alignment across business units and regions.

• Steer leadership cadence: agendas, decision-making, prioritization, and cross-functional follow-up.

• Lead strategic or cross-departmental initiatives that require senior coordination and drive.

Deploy AI Enablement & Future Ways of Working

• Define and execute the internal AI strategy so that Bluecrux becomes an AI-enabled organization in practice, not just vision.

• Identify, pilot, and scale AI use cases across consulting delivery, operations, HR, sales, marketing, and product teams.

• Introduce AI tools and copilots that augment productivity, creativity, and decision-making.

• Lead change management to ensure teams develop the skills and mindset to work effectively with AI.

• Partner with internal experts to turn Bluecrux’s own AI journey into external thought leadership for clients.

#LI-JC1

About you

• You have 10+ years of experience in consulting, strategy, operations, or a transformation role.

• Strong business acumen—you quickly grasp how our business works and connect decisions to operational and financial impact.

• Ability to rapidly understand end-to-end business processes and spot inefficiencies, risks, or scaling barriers.

• Capable of identifying organisational redesign needs, translating them into structural recommendations.

• Proven ability to execute: you take decisions, turn them into clear plans, and bring them to the finish line without drama or drift.

• Strong ownership mindset: you run your domains end-to-end and proactively spot gaps before anyone else does.

• Excellent internal stakeholder management: you align, challenge, influence, and build trust with senior leaders—while keeping momentum high.

• Strong comfort with technology, systems, data, and AI concepts; you’re naturally curious about the future of work.

• Act with trust, empathy, confidentiality, and discretion as an extension of the management team.

• Experience in a global, fast-growing, or matrix environment is a plus.

• Master's in Business Administration or a relevant field.

• Fluent in English—our shared language across teams and countries.

• You feel connected with and are ready to represent our company values: dig deep, own it, come together, move fast and be kind

• You have a valid driver’s license or will obtain one in the next 6 months.

Why join us?

• A unique opportunity to build, enable and scale the operational backbone of a global, scaling organization and drive the evolution of how Bluecrux works—through better processes, clearer structures, smarter systems, and meaningful AI adoption.

• You’ll work with passionate experts in a caring, ambitious environment that challenges you to think bigger, move faster, and make real impact.

• We let go of titles and make sure no politics is needed to prove your leadership in a caring, growing organization.

• A flexible and hybrid work environment, combining remote work and office presence.

• Convenient and accessible office locations in Aalst and Mechelen.

• Benefit from a comprehensive salary package, encompassing not only a competitive base but also a bonus, net allowance, premium company car, and comprehensive health and group insurance coverage.

About us

At Bluecrux, we transform supply chains into smart, efficient value chains through a blend of expert consulting and cutting-edge technology. We collaborate closely with industry leaders like Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more – creating partnerships that drive meaningful impact. With a global presence in Europe, the US and APAC, we're committed to shaping the future of value chains, one success story at a time.