Senior IT Analyst

Job ID: 8875 

Alternate Locations: None 

Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.

Job Title: Senior IT Analyst

Contract Type: Permanent

Workplace Type: Hybrid – 3 days on-site, 2 days remote (unless emergency) 

Location: St-Niklaas

Reports to: Regional Manager, IT Support Team

Your Role

As a Senior IT Analyst based in our Sint-Niklaas office, you will play a key role in supporting our colleagues and ensuring that IT systems and infrastructure run seamlessly.

Through our AskIT ServiceDesk, you will provide hands-on technical support and advice to end users, helping resolve issues and manage requests efficiently. Working proactively with business leaders, you will also identify and implement IT solutions that enhance productivity and streamline operations.

Additionally, you will collaborate closely with factory automation engineers to deliver the infrastructure they need to build and maintain automation applications, whilst overseeing all Wintel hardware (laptops, desktops, tablets, mobile phones, scanners, and printers).

In this role, you will connect with a variety of global IT teams (such as Network and Microsoft Services) to support first- and second-line diagnostics and contribute to day-to-day operations. You will also participate in EMEA-wide initiatives to standardise and optimise infrastructure and have opportunities to engage in 2nd and 3rd line functional teams — collaborating with colleagues across Europe in a truly multicultural IT environment.

Key responsibilities:

• Provide day-to-day support to end users both in-house and remote (team based across EMEA)
• Participate in global projects as well as in 2nd and 3rd line functional groups.
• First point of contact for Sint Niklaas whilst supporting the other sites across EMEA.
• Install, configure, manage, maintain the local client infrastructure.
• Maintain and do initial troubleshooting on the local server infrastructure in co-ordination with global teams.
• Troubleshooting and providing hands-on support for the local telephone system and network, as well as factory Operational Technology (OT) and Industrial Internet of Things (IoT) equipment

What You Bring

• Technical expertise: Solid experience with Windows 10/11, Windows Server 2019/2022, and Active Directory management, including DNS, DHCP, and VLAN.
• Infrastructure management: Hands-on with file and print services (file sharing, permissions, printer setup) and end-user hardware (laptops, tablets, mobile devices, scanners, printers).
• Applications & tools: Proficient in VPN, Office 365 Enterprise Suite, SAP, Teams.
• Industrial IT: Proven experience within production environments, including OT and IoT systems.
• Languages & mobility: Fluent in English and Dutch (written and spoken), with willingness to travel occasionally across EMEA.
• Ways of working: A team-oriented and proactive professional, eager to share knowledge, adapt quickly, and work independently within a fast-paced, multicultural environment.

Why Join Us?

Join Newell Brands, a leading company in EMEA with iconic brands like DYMO, Parker, Sistema, Spontex, Crockpot, NUK, Campingaz, Coleman and Yankee Candle. By joining us, you will benefit from:

- Professional Development: Unlimited access to LinkedIn Learning with over 17,000 courses.

- Ethics and sustainability: Environmentally friendly and social business practices.

- Exclusive benefits: Discounts on our products, referral program, seniority recognition, and resource groups to encourage diversity and inclusion.

- Core Values: Integrity, teamwork, passion for winning, ownership, and leadership.

Ready to make your mark?

If you are passionate about technology, eager to solve problems, and thrive in a collaborative environment, click on “Apply Online” and upload your CV. We can’t wait to see how you will help us keep our systems and our people — connected and running at their best. By submitting your application, you confirm that you have read our Candidate Privacy Statement, available at https://privacy.newellbrands.com/job-applicant/.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.