Business/Process Analyst
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Job Title: Business/Process Analyst
Mission
Join a leading European transmission system operator to support the digital transformation of critical energy infrastructure. You will play a key role in harmonizing business processes, supporting the energy transition, and enabling deeper digitalization across operations.
Role Summary
We are looking for a Process Analyst to analyze, model (BPMN 2.0), and improve business processes. You will work closely with a team of business analysts, focusing specifically on process documentation and validation, while they handle specifications and IT implementation.
Key Responsibilities
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Model as-is and to-be business processes using BPMN 2.0 in Sparx Enterprise Architect
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Challenge business stakeholders on their needs and future processes
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Validate process models with stakeholders to ensure business buy-in
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Harmonize processes across different departments and with a German sister company
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Contribute to the development of process modeling methodologies
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Support end-users post-implementation
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Create training materials and deliver end-user training as part of change management
Required Qualifications
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Master's degree (technical or economic) or equivalent experience
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Minimum 5 years of relevant experience as a Process Analyst
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Strong analytical and critical mindset – you dare to challenge
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Excellent communication skills (spoken and written)
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Ability to work independently and within a team, building consensus across stakeholders
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Strong customer orientation and flexibility
Technical Requirements
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Solid knowledge of BPMN 2.0 and UML
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Experience with Sparx Enterprise Architect, Jira, and DevOps is a plus
Languages
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English: good knowledge (reading, writing)
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Dutch or French: very good knowledge (speaking, reading, writing)
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The second national language (Dutch/French): good knowledge (speaking, reading, writing)
Work Conditions
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Location: Brussels (Schaerbeek)
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Regime: Full-time
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Onsite presence: 2 days per week required by default
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