IT Project Manager

Your role

• You will ensure the general coordination of the project. You will act as a link between the business teams, analysts (business, functional or technical), developers and the architect, in order to guarantee a common understanding of the issues, consistent prioritization and controlled execution.
• You are responsible for the progress, coordination and quality of the implementation, without replacing the business or technical experts.
• You will report to the senior project manager department of the Strategy and Development Department — a cross-functional department, outside the IT department — and you will work in close collaboration with the director of the IT department, who is the project lead.

Responsibilities

Project management

• Participate in the definition of the project sheet and its division into phases, each closed by an actual production launch
• Participate in the definition of the project organization: budget, resources, governance
• Build and maintain the roadmap, and update it with each perimeter arbitration
• Coordinate activities and dependencies, including with other ongoing projects
• Identify risks and propose action plans
• Prepare and lead the steering committee and governance bodies
• Ensure reporting to management

Coordination with IT teams

• Work on a daily basis with developers, tech leads, business analysts and the architect
• Understand the technical constraints and their impact on the schedule
• Facilitate trade-offs between technical issues and business needs
• Ensure good collaboration between different IT teams

Scoping and business animation, in tandem with the business analyst

• Organize and facilitate workshops with business stakeholders
• Ensure clarification of business needs and objectives
• Facilitate decision-making and prioritization
• Contribute to the formalization of target processes and paths
• Ensure that the solutions envisaged meet the business challenges

Change management

• Promote stakeholder buy-in, on both the business and IT sides
• Contribute to communication and change management actions
• Supporting the appropriation of the business area approach, which is new for the organization
• Ensure overall consistency across initiatives

Expected first deliverables

• Implementation planning and resource estimation
• The implementation of the rhythm and support of the different bodies of the project (kickoff, synchro, steering committee, ...)
• The scoping of the first phase of modernization in the selected area

Who you'll be working with

• A steering committee bringing together the CEO, the IT department, the department in charge of the member experience, the product and development manager, and the PMO
• A project team: the architect, a business analyst, the business owners of the domains concerned and the development teams of the IT department
• Stable internal teams, who know Smart's business in depth

Desired profile

Experience

• At least 5 years of experience in managing application or digital transformation projects, including at least one end-to-end application modernization
• Demonstrated experience in IT environments with internal or external development teams
• Experience working directly with architects, tech leads, and product teams
• Significant experience in facilitating workshops with business contacts

IT understanding

We don't expect a technical expert, but someone who can:

• Understand the main principles of application architecture
• Understanding the issues related to technical debt and modernization
• Engage effectively with developers and architect
• Challenge estimates, risks and dependencies
• Knowledge of Microsoft technologies is an asset

Orientation business

• Strong listening skills and excellent facilitation skills
• Ability to synthesize, and ability to transform sometimes vague discussions into clear and actionable needs
• Sense of prioritization and value creation

Leadership

• Ability to bring together a variety of profiles
• Clear and structured communication
• Diplomacy and pragmatism
• Ability to move issues forward in a complex and cross-cutting context