Technical Business Consultant
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Client is looking for a Technical Business Consultant to strengthen their Order Fulfilment team within the Product Journey division.
The role focuses on maximizing business value by translating business needs into concepts, insights, and future-proof solutions.
A key mission is supporting the redesign of the OSS provisioning and inventory landscape for HFC and FTTH products.
You will act as a trusted advisor, bridging business and technology, and supporting transformation initiatives.
Responsibilities
- Translate business needs into clear technical documentation for delivery partners.
- Ensure technical alignment and follow initiatives end-to-end from kick-off to go-live.
- Maximize business value through analysis, design, and continuous value monitoring.
- Perform requirements and impact analysis on processes, systems, and tools.
- Provide input for roadmaps, business cases, and strategic decisions.
- Develop conceptual solution designs and evaluate innovative approaches.
- Define acceptance criteria and validate end-to-end solutions.
- Support change management and ensure high-quality implementation.
- Maintain accurate documentation and contribute to knowledge management.
- Deliver analyses to support both operational and strategic decision-making.
- Collaborate closely with internal teams and external delivery partners.
Requirements & Qualifications
- Bachelor’s or Master’s degree preferred, but strong relevant experience and BA/MA level of thinking/capabilities can compensate.
- 5–7 years of relevant experience as a Technical Business Consultant or Functional Analyst.
Must-have skills:
- Strong experience in process modelling, process management, and documentation.
- Knowledge of SOAP and REST, including API documentation (e.g., Swagger).
- Experience with both COTS and custom-built applications.
- Experience with Netcracker products.
- Excellent analytical and conceptual thinking.
- Strong communication and stakeholder management abilities.
- Ability to work well within team dynamics and maintain collaborative relationships.
- Comfortable working in complex telecom and OSS environments.
Nice-to-have skills:
- Knowledge of GCP.
- Telecom experience, especially in OSS/BSS or network provisioning.
- Experience with offshore teams.