Logistics Operations Technician
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GBfoods Belgium (D&L, Royco, Liebig and Aïki)
Job description
1. Job Purpose
To support daily logistics operations and key logistics processes, ensuring the effective execution of operational activities, data accuracy across systems, and user support for logistics tools and processes. The role contributes to business continuity, operational excellence, and process improvement while working closely with local teams, shared service centers, logistics providers, and corporate stakeholders.
2. Main Responsibilities
- Execute and monitor day-to-day logistics, transportation, and inventory management activities.
- Monitor operational issues and coordinate their resolution with internal and external stakeholders.
- Ensure data consistency and accuracy across logistics systems and tools.
- Provide first-level support to users regarding logistics processes, systems, and operational procedures.
- Participate in inventory controls, stock reconciliations, and related activities.
- Support the management and performance monitoring of third-party logistics providers and transportation suppliers.
- Contribute to system testing, process enhancements, and logistics transformation initiatives.
- Prepare operational reports, analyses, and KPI tracking.
- Identify risks, deviations, and opportunities for improvement, proposing corrective actions when needed.
- Ensure compliance with company procedures, standards, and policies.
- Act as a key contact point between local markets and central logistics teams when required.
Requirements
3.1 Soft Skills
- Strong planning and organizational skills.
- High degree of autonomy and ability to manage priorities independently.
- Proactive mindset and strong initiative.
- Problem-solving and decision-making capabilities.
- Customer and service orientation.
- Strong analytical skills.
- Flexibility and adaptability in a dynamic environment.
- Ability to work with multiple stakeholders across functions and countries.
- Results-oriented with a strong sense of accountability.
- Teamwork and collaboration skills.
- Effective communication skills.
Education: Degree in Logistics, Supply Chain, Business Administration or a related field, or equivalent professional experience.
Experience: Minimum 2-3 years of experience in logistics, supply chain, or related operational roles.
Languages: Fluent English and local language of the country where the position is based.
Technical Knowledge: Advanced Microsoft Office skills, especially Excel. Experience with SAP or equivalent ERP systems. Knowledge of TMS, WMS, Control Tower, or other logistics systems is a plus. Experience providing functional support to business users is desirable.
3.3 Additional Considerations
Ability to work effectively in an international and multicultural environment.
Flexible working model depending on organizational needs and location.
Ability to operate successfully both in local market teams and in central support structures.
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