Customer Advisor
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Customer Advisor (Finnish + Swedish + English) – Hybrid | Ghent, Belgium
Are you fluent in Finnish, Swedish, and English? Join a dynamic international team in Ghent and build your career in a multilingual customer support environment.
Role Overview
As a Customer Advisor, you will support customers across multiple channels, delivering high-quality service in a fast-paced, 24/7 operational environment.
What You'll Do
- Handle customer inquiries via phone, email, and chat
- Provide accurate solutions and support
- Ensure high customer satisfaction
- Work closely with internal teams
Important Conditions (Must be accepted)
- 24/7 rotating shifts (7h30/day + 30 min break)
- Initial contract: 1 3 6 months (not permanent from day 1)
- First month fully on-site
- After training: only 1 day/week remote
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Must provide:
- Reference letter from previous employer
- Cover letter
Requirements
- Fluent in Finnish + Swedish + English
- Strong communication and problem-solving skills
- Flexible and open to shift work
- Previous customer service experience is a plus
What's Offered
- Hybrid role based in Ghent
- International and multicultural environment
- Career growth opportunities
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