Group Capability Manager – CIAM

At Bnode (formerly bpostgroup), cybersecurity is a strategic priority. As we strengthen our Group-wide security capabilities, we are looking for an experienced Group CIAM Capability Manager to lead the engineering, delivery and operation of our Customer Identity & Access Management platforms.

In this role, you will take ownership of the technical development and operational performance of our CIAM services, enabling secure and seamless digital experiences for customers and external users across our international organisation.

Working closely with the Group IAM Capability Lead, you will translate our identity strategy into scalable, secure and reliable technology solutions.

Your responsibilities

Lead CIAM platform engineering and development

• Design, build and continuously improve enterprise-scale CIAM platforms and services.

• Translate the Group IAM strategy into technical roadmaps, engineering initiatives and delivery plans.

• Drive secure, scalable and resilient platform architectures, leveraging cloud technologies, APIs and automation.

• Manage platform upgrades, integrations, technical debt and continuous modernisation.

Own CIAM platform delivery and operations

• Manage CIAM platforms as internal products, balancing business requirements, security, performance and operational stability.

• Own and prioritise the platform engineering backlog.

• Ensure platform availability, reliability, monitoring, incident management and service performance.

• Drive standardisation, automation and continuous service improvement.

Drive customer identity integration

• Enable secure customer registration, authentication, authorisation, federation and identity lifecycle management.

• Support modern identity standards and protocols, including OAuth 2.0, OpenID Connect (OIDC) and SAML 2.0.

• Facilitate CIAM integration across web applications, mobile platforms, APIs and cloud-based services.

• Work with digital and application teams to deliver secure, frictionless customer experiences.

Lead teams and technology partners

• Coordinate multidisciplinary engineering teams, external technology partners and managed service providers.

• Oversee technical delivery, platform integration and operational performance.

• Manage technology vendors, engineering budgets and platform costs.

• Collaborate with Security Architecture, Enterprise Architecture, Cloud, Infrastructure and Digital teams.

We are looking for a technically strong CIAM professional who combines deep identity expertise with platform engineering and leadership experience.

Essential experience and technical skills:

• Approximately 10+ years of experience in IT, cybersecurity, identity management or platform engineering.

• Strong hands-on technical background in Customer Identity & Access Management (CIAM).

• Experience designing, implementing and operating enterprise-scale CIAM solutions, ideally involving platforms such as Okta/Auth0, Ping Identity, ForgeRock or Microsoft Entra External ID.

• Excellent understanding of OAuth 2.0, OpenID Connect, SAML 2.0, authentication, authorisation, federation and identity lifecycle management.

• Experience with API integration, cloud platforms, automation and secure software engineering.

• Proven ability to lead technical teams and manage complex platform engineering initiatives.

• Experience with Agile, DevSecOps, platform lifecycle management and IT service operations.

• Strong stakeholder management skills and experience working with technology vendors and implementation partners.

• A degree in Computer Science, IT, Cybersecurity or equivalent professional experience.

• Fluent English. Dutch and/or French is an advantage.

What we offer

At Bnode, you will have the opportunity to play a key role in developing and strengthening cybersecurity capabilities across an international organisation.

You can expect:

• A senior technical leadership position with significant ownership and impact.

• The opportunity to shape and evolve Group-wide customer identity platforms.

• Collaboration with experienced cybersecurity, architecture and engineering professionals.

• A dynamic international environment undergoing significant digital transformation.

• A competitive remuneration package, attractive benefits and hybrid working arrangements.

Ready to take ownership of our Customer Identity & Access Management capabilities?

Join Bnode and help us deliver secure, scalable and seamless digital identity experiences across the Group.

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €10 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 Bpost-partners