Customer Advisor
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Customer Advisor (German + Dutch-speaking) – Hybrid | Ghent, Belgium
Are you fluent in both German and Dutch and open to working in a dynamic, fast-paced environment? We are looking for a Customer Advisor to join an international team in Ghent.
Role Overview
As a Customer Advisor, you will handle customer interactions across multiple channels while ensuring high-quality service in a 24/7 operational environment.
What You'll Do
- Handle customer inquiries via phone, email, and chat
- Provide accurate information and effective solutions
- Ensure high customer satisfaction
- Work collaboratively with internal teams
Important Conditions (Must be accepted)
- 24/7 rotating shifts (7h30/day + 30 min break)
- Initial contract: 1 3 6 months (not permanent from day 1)
- First month fully on-site
- After training: only 1 day/week remote (not more)
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Must provide:
- Reference letter from previous employer
- Cover letter
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