Customer Connection Operations Specialist Service

Il y a 8 heures

Brussels, Belgique We ARE Recruitment Group Temps plein

We ARE looking for an external contractor to provide technical and operational support for the follow-up of customer connection study files within the Connection Office.
The role focuses on coordination, documentation, data quality and administrative-technical follow-up of grid user connection requests, in collaboration with internal teams.

Responsibilities

  • Register, structure and update customer connection study files.
  • Check technical, customer and project information for completeness.
  • Coordinate missing information, actions and deliverables with stakeholders.
  • Monitor milestones, deadlines and dependencies.
  • Prepare draft offers, connection-contract documentation and technical annexes.
  • Perform first-level checks on data quality and document consistency.
  • Ensure proper document version control, traceability and storage.
  • Support operational customer communication and follow-up.
  • Identify opportunities for process improvement and standardization.
Requirements
  • Technical Bachelor’s degree or equivalent experience in industrial engineering, electromechanics, electricity, energy technology, business engineering or a related field.
  • Experience in technical coordination, customer operations, contract/document management, engineering support, energy operations or regulated processes.
  • Strong organizational skills and attention to detail.
  • Ability to coordinate stakeholders and manage deadlines.
  • Dutch and French, with professional English.
  • Comfortable working with digital tools and technical documentation.

For non-EU candidates: a valid Belgian work permit and residence permit are required.