Senior Functional Analyst

Il y a 22 heures

Brussels, Belgique ProUnity Temps partiel 700 € - 750 € Contrat

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We are seeking a Microsoft Dynamics 365 CRM Functional Analyst to strengthen its teams on user and citizen relationship management (CRM) projects for the administrations and institutions of the Wallonia-Brussels Federation.
Working between business units and technical teams, you will gather and analyze user needs, then translate them into functional solutions based on Dynamics 365 and the Power Platform.
You will ensure that the delivered solutions are consistent, high-quality, and adopted by users, prioritizing standard tool solutions over custom development.
You will work using agile (Scrum) or hybrid methodologies, collaborating with the project manager, product owner, solution architect, D365 developers, and testing teams.
As a consultant, you will be subject to the same working conditions as our internal staff: a hybrid model combining on-site and remote work, with a minimum of 50% of your time spent in our offices.
The role is conducted exclusively in French.
Needs analysis and scoping
Facilitate workshops with business stakeholders to gather, clarify, and prioritize requirements.
Analyze existing processes (AS-IS) and model target processes (TO-BE), for example using BPMN.

Skills Required:

Good knowledge of the Power Platform: Power Apps (model-driven), Power Automate and Power BI
Knowledge of portals/PowerPages: an asset
Knowledge of the GDPR and data protection issues
Experience with Agile methodologies (Scrum) and Azure DevOps
Proficiency in process modeling (BPMN) and data
Proficient in configuring Dynamics 365 and Dataverse