Senior Site Reliability Engineer
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About CluePointsCluePoints is redefining how clinical trials are run. As a leading provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we use advanced statistics, artificial intelligence and machine learning to ensure the quality, accuracy and integrity of clinical trial data, helping life sciences organisations bring safer, more effective treatments to patients faster.
We are an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility and continuous learning are part of our DNA, and our values of Care, Passion and Smart Disruption unite us behind a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.
The Role
The Senior SRE is a senior engineering role in CluePoints' Site Reliability Engineering team, keeping the platform behind our clinical-trial software secure, available and cost-efficient. You will own significant parts of the Azure and Kubernetes estate end to end, lead technical initiatives across teams, and raise the engineering bar for the team.
Must Have
• 5+ years in SRE, platform or cloud infrastructure engineering, with production ownership of business-critical SaaS systems.
• Deep hands-on experience with Azure (networking, identity/RBAC, managed services) in production.
• Deep hands-on experience with Kubernetes, ideally AKS, in production.
• Strong Infrastructure as Code skills with Terraform, plus GitOps (Argo CD or similar) and CI/CD pipelines.
• Solid observability practice (Prometheus/Grafana, Elastic/Kibana or similar) and a track record of reducing alert noise and leading incidents.
• Experience operating managed databases (MySQL/PostgreSQL), including backup and DR.
• Strong scripting in Python, Go or Bash.
• Experience implementing security controls in a regulated or audited environment (ISO 27001, SOC 2; GxP a plus).
• Clear written English, sound judgement on trade-offs, and the ability to lead work across teams.
Nice to Have
• Service mesh experience (Istio, Gateway API).
• Temporal, Vault/External Secrets, KEDA or Trino.
• Experience running LLM/AI platforms.
• FinOps experience.
• Life sciences or clinical-trial industry background.
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