Software Solution Specialist Service
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.
Service description:
- The Users Support product is part of the Digital Workplace product line. The team's primary mission is to deliver robust, user-friendly tools which empower other products and teams within the company to deliver great support services. Our team is providing second-level support for the Service Management tools and also customizes workflows to offer a service “clé en main” to several key users in the business.
- The main tool in the product is Ivanti Service Manager, where Client Group staff members can submit their requests, and support agents handle and resolve the tickets. As our scope is expanding, we're looking for a new Software Solution Specialist to join the team.
Main tasks:
- Implementation/development of functional and technical customer requirements through configuration or scripting in the user support tools,
- Ensuring operation and software maintenance together with the team,
- Advise key users on IT service management issues and best practices when using the tool,
- Participate in the end-to-end activities of new developments and configurations
- Initiating and participating in further developments and improvements of the software,
- Ongoing support with the integration of the software into the application and system landscape of Client Group.
- Supporting the testing and training of end users,
Requirements:
- University degree in business informatics, computer science or comparable
- At least 3 years of experience with and up-to-date knowledge of service management tools (preferably Ivanti Service Manager)
- Knowledge of ITIL-based service management
- Experience with Java Script
- Sound experience in planning, development, operation and further development of applications or software systems (standard or customized software)
Addiontal assets:
- Knowledge of similar service management tools such as Service Now or Zendesk
- Experience with MS SQL, SOAP and REST API
- Experience in IT operations management
- Good understanding of agile methods
-
Software Solution Specialist Service
Il y a 10 heures
Brussels, Brussels, Belgique ThoughtLabs Belgium Temps pleinB2B Freelance OpportunityMode: Onsite(2 days of physical presence on site / week by default is required)Start:12 October 2026Experience: 4+yearsLocation:Empereur, BrusselsNote: Only for EU CitizensService description:The Users Support product is part of the Digital Workplace product line. The team's primary mission is to deliver robust, user-friendly tools...
-
Software Solutions Specialist
Il y a 3 jours
Brussels, Brussels-Capital, Belgique BIG WATER CONSULTING (BWC) Temps pleinAbout the job BWC is looking for a Software Solution Specialist Service - Ivanti Expert for its client in Brussels, Belgium. It's a full-time permanent contract with BWC. Freelance can also apply. Job Type: Hybrid :- 50% Onsite + 50% Teleworking in Belgium. Roles & Requirements: • Language : Fluent English is required. Good level of Dutch and/or French...
-
Software Solution Specialist
Il y a 10 heures
Brussels, Brussels, Belgique NISH Tech BV Temps pleinAbout the RoleApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.NISH Tech BV is looking for a Software Solution Specialist – Service Management Tools (Ivanti Expert) for a project within a leading Belgian energy transmission organization.The role is part of a Digital Workplace –...
-
Software Solution Specialist
Il y a 2 jours
Brussels, Brussels, Belgique Bridge Industrial bv. Temps pleinThe Users Support product line is part of the broader Digital Workplace environment. The team develops and maintains robust, user‑friendly tools that support other teams in delivering high‑quality services.The main platform within this scope is Ivanti Service Manager, where employees submit their requests and support agents handle and resolve tickets....
-
Software Solution Specialist
Il y a 4 jours
Brussels, Brussels, Belgique Linkedin Temps pleinThe Users Support product line is part of the broader Digital Workplace environment. The team develops and maintains robust, user‐friendly tools that support other teams in delivering high‐quality services. The main platform within this scope is Ivanti Service Manager, where employees submit their requests and support agents handle and resolve tickets....
-
Software Solution Specialist M/V/X
Il y a 6 heures
Brussels, Brussels, Belgique Actiris Temps pleinBeschrijving van de functie Elia is de beheerder van het Belgische hoogspanningsnet van 380 kV tot 30 kV. Elia staat in voor de ontwikkeling en het onderhoud van dit net, maakt het toegankelijk voor de gebruikers en regelt de energiestromen. De Elia groep heeft een team van 2000 professionals die als opdracht hebben de continuïteit van de...
-
Software Solutions Consultant
Il y a 3 jours
Brussels, Brussels-Capital, Belgique Partena Professional Temps pleinPartena Professional, expert de premier plan en ressources humaines et en entrepreneuriat, est l’une des plus grandes entreprises belges fonctionnant selon un modèle de leadership partagé. L’autonomie et la responsabilité, l’agilité et l’innovation constituent les piliers de notre manière de travailler. Vous avez de l’expérience dans le...
-
Software Solution Specialist
Il y a 7 jours
Brussels, Brussels, Belgique ELIA Temps pleinSoftware Solution Specialist Functieomschrijving Elia is de beheerder van het Belgische hoogspanningsnet van 380 kV tot 30 kV. Elia staat in voor de ontwikkeling en het onderhoud van dit net, maakt het toegankelijk voor de gebruikers en regelt de energiestromen. De Elia groep heeft een team van 2000 professionals die als opdracht hebben de continuïteit...
-
AI Solution Architect
Il y a 8 heures
Brussels, Belgique EY Temps pleinAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Our AI team, based in Belgium, supports clients across various business sectors, with a focus on...
-
Cloud Solutions Specialist
Il y a 8 heures
Brussels, Belgique Grow-Talent.com Temps pleinGrow-Talent.com has partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. Were looking for a Flemish speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications. Position: Cloud...
