Spare Parts Area Sales Manager

Active in more than 20 African countries, SMT offers the whole range of Volvo equipment: Volvo Construction Equipment, Volvo Trucks, Volvo Buses, and marine & industrial engines with Volvo Penta. We are also the official dealer of SDLG, Dressta, Sennebogen Green Line, Mack Trucks and Marcopolo buses. In its subsidiaries, SMT Africa has a permanent stock of trucks, machinery, and parts ready to be delivered. Official Distributor for Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa. We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales experts built, through the last 10 years, a service level quality that we are all proud of. In order to strengthen our Spare Parts Sales, we are currently looking for a "Spare Parts Area Sales Manager" for our office in Brussels. Responsibilities We are looking for a proactive and customer‑focused Spare Parts Area Sales Manager to drive product strategy, grow sales across assigned territories, and strengthen relationships with key customers and subsidiaries in Africa. This role blends commercial responsibility with product expertise, offering a dynamic position at the crossroads of business development, product management, and operational coordination. Product Development & Market Insights
• Develop and implement product development roadmaps across territories ;
• Monitor and coordinate product‑related activities within each region ;
• Deliver product training to subsidiaries and internal stakeholders ;
• Conduct market surveys and competitive intelligence initiatives to support local sales performance and identify new opportunities. Sales & Account Management
• Manage and grow a portfolio of assigned customers, accounts, and prospects to promote and sell company products (spare parts, attachments, lubricants) ;
• Recommend specific products and purchase frequencies based on customer needs and usage patterns ;
• Achieve personal sales targets, including new business development goals ;
• Maintain strong customer relationships, with particular focus on Key Accounts within assigned markets or geographic regions.
• Prepare sales presentations, quotations, and contracts, with support from the supervisor when required. Risk Management & Financial Support
• Assist the Finance team with KYC procedures by collecting required documentation and information ;
• Support customers in the transaction financing process. Customer Support & Technical Liaison
• Collaborate with supervisors and senior colleagues for troubleshooting complex customer issues ;
• Coordinate with OEMs to address technical or commercial questions raised by customers. Profile
• You hold a degree in Sales, Foreign Trade, Business or equivalent by experience ;
• 5-8 years of Aftersales experience, preferably with international exposure ;
• Experience with Spare Parts is a must-have ;
• You're fluent in French and English ;
• You’re comfortable traveling up to 25% of your time (1 week per month) ;
• Ability to work in CRM systems and Microsoft based programs, mainly Outlook and Excel ;
• Strong communicator, agile and customer oriented ;
• Organized with good time management, multi-tasking ;
• Good problem solver and ability to deal with complexity. Offer
• A salary in line with your experience and achievement as well as extra-legal benefits (Company car, group insurance, hospitalization insurance, luncheon vouchers, representation allowances, …) ;
• A real opportunity to enhance your experience and develop your skills ;
• A function with an international influence that combines autonomy and initiative ;
• A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values. Our values Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.