Office Manager

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see. We are itsme®, one of Europe’s fastest-growing scale-ups, with 150 team members and growing. Our mission: to provide a state-of-the-art digital identity solution for all people, enabling them to interact securely in the digital space. Now, only nine years after being founded, close to 8 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme app in 32 European countries, with the ambition of becoming an internationally leading player. As our Office Manager, you are at the heart of our Brussels workplace. You make sure the office runs smoothly; employees have what they need, and visitors receive a warm and professional welcome. You combine a hands-on mindset with strong organizational skills and take ownership of practical details that make a workplace safe, efficient, and enjoyable. From facilities, suppliers and workplace equipment to travel support, internal events and employee engagement, you create an environment where people can do their best work and enjoy coming to the office. What your job looks like
• Own the day-to-day operations of the Brussels office.
• Manage suppliers, facilities, maintenance, office equipment, and workplace services.
• Coordinate office supplies, catering and general workplace needs.
• Welcome visitors and contribute to an outstanding employee and visitor experience.
• Organise internal meetings, team events, celebrations, and company activities.
• Coordinate workplace equipment and travel-related logistics where needed.
• Support health, safety, and workplace compliance initiatives.
• Monitor office-related budgets, invoices, and supplier performance in collaboration with Finance.
• Act as the go-to person for office-related questions and employee support.
• Identify and implement improvements that enhance workplace efficiency and employee engagement.
• Collaborate closely with HR, Finance, IT and other teams on workplace-related topics. What will help you succeed? You enjoy bringing structure, solving practical problems, and creating a positive environment for others. You communicate openly, keep track of details, and remain calm when priorities change. You do not wait for someone else to take action when you notice that something could work better. You are comfortable switching between planning an event, solving a facilities issue, coordinating a supplier, and answering an employee’s practical question. Most importantly, you understand that great office management is not only about facilities and administration. It is about creating a safe, welcoming, and well-organised workplace where people can connect and do their best work.
• Relevant experience in office management, workplace coordination, facilities, administration, hospitality, or a similar role.
• Excellent organizational and planning skills, with the ability to manage several priorities, projects, and deadlines simultaneously.
• A proactive, hands-on, and solution-oriented approach. You see what needs to be done and take ownership.
• Experience coordinating suppliers, office services, budgets and internal events.
• Strong written and verbal communication skills.
• Strong attention to detail while keeping an eye on the bigger picture.
• Confidence working independently while collaborating with colleagues across the organisation.
• Ability to learn new workplace, travel and supplier management tools quickly.
• A mindset focused on continuous improvement and creating an excellent workplace experience. What do

we offer
• A warm welcome from an informal, enthusiastic and ambitious team that is revolutionising how we manage our digital identity securely in Belgium and beyond.
• A dynamic scale-up environment in which you can take ownership, make an impact, and continue developing.
• Offices within walking distance from Brussels Central Station.
• Given the hands-on nature of this role, regular on-site presence in our Brussels office is required from Monday to Thursday. Remote work is possible on Fridays.
• A contract of indefinite duration with an attractive compensation package. An environment where we care a lot about our CHRIS values:
• Curiosity: Explore, learn, and challenge the status quo
• Humble: Respect, listen, and embrace feedback for growth.
• Resourcefulness: Connect, mobilise, and collaborate across ecosystems.
• Impact: Lead by example and create positive influence.
• Scale: Build strong foundations for sustainable growth.