Sales Training Specialist
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Key responsibilities
• Training programs: Plan, organize, schedule and deliver sales and product training programs with dealers, and support training and knowledge sessions when needed.
• Effectiveness: Apply assessment tools to measure training effectiveness, and track and report on training completion and outcomes.
• Content and methodology: Evaluate training material and methodology and make recommendations for improvement.
• Logistics: Organize the logistics of training sessions and events, including venues and equipment, and manage and maintain in-house training facilities and equipment.
• Partners: Establish and maintain relationships with external training suppliers when needed.
• Customer
experience:
Work with the Aftersales team to ensure a consistent customer service approach. Key objectives
• Training delivery: Effective implementation of training programs across the network.
• Customer satisfaction: Increase customer satisfaction through shared customer experiences in sales and service.
Your profile
•
Education:
Higher professional education or university degree, or demonstrable academic thinking and working skills.
•
Skills:
Strong communication skills, with the ability to build and maintain relationships and to engage dealer teams.
• Languages: Fluent in French and Dutch, with professional English as the corporate language. Chinese is an advantage.
• Mindset: Independent, proactive and results-oriented.
• Mobility: Driving licence B and willingness to travel regularly within Belgium and Luxembourg. Our offer
• Long-term contract
• Attractive salary with individual and company bonus
• Meal & Eco-vouchers
• Full-time position, 40h/week with 12 RTT days per year
• Company car with charging card
• Group and hospitalization insurance
• Real opportunities for growth and evolution
• Recently renovated office, easily accessible, in Watermael-Boitsfort
• And the chance to work for BYD About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem. BYD BeLux located in Brussel, Belgium. BYD offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks. About DENZA DENZA is BYD Group's premium brand for electric and plug-in hybrid vehicles, founded in 2010 and now entering Europe. In Belgium and Luxembourg, we are building a premium brand, a high-quality retail network and a customer experience that lives up to one of Europe's most demanding markets.
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