Shared Services

The future looks like you With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer. At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a Shared Services & Accounting Process Senior Manager (m/f/d) As Shared Services & Accounting Process Senior Manager, you will manage and continuously strengthen the partnership between C&A and its Shared Service Centre provider, DXC. Your responsibilities
• Manage the partnership between C&A and DXC, acting as the primary contact for all accounting shared service activities
• Establish an effective governance framework, including operational reviews, steering committees, performance monitoring and structured issue resolution
• Manage SLAs and KPIs, ensuring that agreed service levels, quality standards and efficiency targets are consistently achieved
• Lead the migration and expansion of accounting activities to the Shared Service Centre, from business case development and transition planning to implementation and stabilisation
• Drive C&A’s Accounting 2030 vision and improve end-to-end accounting processes through standardisation, automation, enhanced quality and sustainable cost efficiencies
• Strengthen the internal control framework for shared service accounting processes and ensure compliance with company policies, audit requirements and relevant regulatory standards, including ISAE statements
• Lead strategic Finance initiatives, including audit tenders, accounting-related CSRD implementation, AI within Accounting, system enhancements and other transformation projects What you bring
• A university degree in Finance, Accounting, Business Administration, Economics or a related field
• At least seven years of relevant professional experience in Finance, Accounting, Shared Services, Business Process Management or Finance Transformation
• Strong knowledge of accounting processes, financial controls and shared service operating models
• Demonstrated experience in leading cross-functional transformation or process improvement projects, including process migrations and change management
• Experience with service governance, SLA and KPI management, internal controls and external audit interactions
• Strong stakeholder and vendor management skills, with the ability to manage complex outsourcing relationships and influence senior stakeholders
• Excellent analytical, communication and problem-solving skills, combined with the ability to balance strategic priorities with operational execution
• Experience working across multiple countries, functions and organisational levels, as well as experience with ERP environments such as SAP S/4HANA

What we offer
This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:
• Countless learning and development opportunities via our C&A academy
• Hybrid working model with 2 days a week working from home
• Access to a Partner Discount Scheme
• An employee discount of 25% in C&A stores
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture