Inspector Trainee

When Hong Kong Tramways was founded in 1904, the 26 tramcars of the first fleet were all single-deck. After more than 100 years, we now own and operate a fleet of 165 tramcars which includes 2 antique trams and 1 sightseeing tram. It is the world's largest double-deck tram fleet still in operation, carrying an average of 200,000 passengers every day. Mission
• Responsible for coordinating tram services
• Real-time Monitoring & Optimization: Monitor vehicle movements, optimize headways (班次調度), and minimize gaps in service using OCCS.
• Operation Data Improvement: Analyze operational data (punctuality rates, lost mileage, congestion patterns) to identify bottlenecks.
• Assist Inspector team to manage frontline tram drivers
• Communicate clearly and under pressure with traffic frontline crews to enforce safety and compliance.
• Handle traffic accidents and provide assistance to passengers and drivers
• Incident Management: Act as the coordinator during traffic disruptions, blockages, or technical failures.
• Perform outdoor duties, including inspections at various tram stops and tram infrastructure Profile
• AD / HD or above in Transportation, Logistics, Engineering, Business Administration, or related disciplines.
• Holding a valid Hong Kong driving licence (Class 1, 1A, 2, or 2A)
• Strong interest in transport operations and public service systems.
• Basic analytical skills with the ability to interpret data and identify issues.
• Good verbal communication skills with the ability to convey information clearly and calmly, and able to work closely with frontline staff
• Customer-oriented mindset, especially when assisting passengers during incidents.
• High level of discipline and safety awareness.
• Flexible to work on shifts, including weekends and public holidays when required.
• Good command of Cantonese and English; Putonghua is an advantage.
• Fresh graduates are welcomed.