Import & Brand Operations Specialist

We're Hiring: Import & Brand Operations Specialist Chowtime Foods Limited | Shanghai, China | Full-time About Chowtime FoodsChowtime Foods Limited is an international food business focused on bringing better-for-you food brands to new markets. We work with emerging and established brands to help them navigate market entry, build local partnerships, and grow their presence in China and overseas. Our focus is on discovering innovative food brands, particularly in the better-for-you category, and connecting them with the right partners and consumers. We are looking for an organized, proactive, and detail-oriented Import & Brand Operations Specialist to join our team in Shanghai. This role will primarily support the importation of international food brands into China, while also assisting with export operations, marketing activities, and trade shows.

Key Responsibilities
1. Import Operations & Documentation
• Liaise with overseas brands and suppliers to collect, organize, and maintain documentation required for product registration, importation, and market entry in China.
• Coordinate the collection of GACC registration information, trademark certificates, product specifications, ingredient lists, certificates of analysis, FDA-related documentation where applicable, product images, pricing, and other brand materials.
• Follow up with brands to ensure documentation is complete, accurate, and submitted on schedule.
• Coordinate with local importers, distributors, and other partners on import arrangements, shipment planning, financing requirements, invoicing, and related operational matters.
• Track the progress of import projects and proactively follow up on outstanding items, potential delays, and operational issues. 2. Brand & Marketing Support
• Serve as a key operational contact for overseas brands, maintaining clear and timely communication.
• Collect and organize brand assets, product information, and marketing materials for e-commerce platforms, social media, presentations, and other marketing activities.
• Assist with the preparation and coordination of marketing campaigns, product launches, promotional activities, and brand presentations.
• Support the planning and execution of trade shows, industry exhibitions, and business meetings, including sample preparation, logistics, materials, and post-event follow-up. 3. Export Operations
• Coordinate with manufacturers and suppliers on export orders, production schedules, shipment arrangements, and payment follow-ups.
• Collect and verify export documentation, including commercial invoices, packing lists, certificates of origin, and other documents required for international trade.
• Liaise with freight forwarders, logistics providers, and overseas partners to help ensure shipments are executed smoothly and on schedule.
• Maintain accurate records of export orders, shipment status, payments, and related documentation. 4. General Business Operations
• Maintain organized records of brand information, product documentation, quotations, orders, and shipment progress.
• Prepare operational updates and reports for management.
• Provide general coordination support across sourcing, sales, marketing, and business development activities as needed. Requirements
• 3–5 years of relevant experience in food import/export, international trade, or food trading operations.
• Strong understanding of food importation processes and documentation requirements for the Chinese market.
• Fluent in Mandarin Chinese and able to communicate effectively in English, particularly through email and written business correspondence.
• Excellent organizational skills, attention to detail, and the ability to manage multiple projects and follow-ups simultaneously.
• Strong communication and coordination skills, with the ability to work effectively with overseas brands, Chinese partners, suppliers, and logistics providers.
• Proactive, reliable, and comfortable working in a lean, entrepreneurial business environment.
• Proficiency in Microsoft Office or similar productivity tools. Preferred Qualifications
• Experience working with imported food brands, distributors, importers, or cross-border e-commerce businesses.
• Familiarity with GACC registration, Chinese food import requirements, product compliance documentation, and international shipping procedures.
• Experience supporting trade shows, product launches, or marketing activities in the food and beverage industry.

What We Offer
• The opportunity to work with innovative international food brands and emerging food trends.
• Exposure to cross-border trade, China market entry, and international brand development.
• A hands-on role with opportunities to take on broader responsibilities as the business grows.
• A collaborative, entrepreneurial working environment with international business exposure.

How to Apply
If you have experience in food import/export operations and enjoy working across cultures, coordinating complex projects, and helping international food brands enter new markets, we'd love to hear from you. Please apply through LinkedIn with your CV and a brief introduction highlighting your relevant experience.

Location:
Shanghai, China Employment Type: Full-time