E-Commerce Specialist

*Required* You must DM Supacaz Linkedin page as to why you are the ideal candidate for the job and include your connection to sport, whether it be as a fan or as a participant. If you are applying as graphic designer, photographer, or videographer you must include a link to your portfolio (no google drive). Only these applications will be considered. We only check the Supacaz Linkedin inbox and do not check any other applications. *Required* Company Description SUPACAZ is a market leader in high-performance cycling products, known for combining advanced technology, bold design, and distinctive style across accessories, apparel, tools, and shoes. Since its founding in 2012, the company has consistently driven trends in cycling and achieved rapid growth, with sales doubling or tripling annually. SUPACAZ offers a dynamic environment for individuals who are self-motivated, take pride in their work, and have a passion for cycling and sports. With offices in California, Taipei, and Tokyo, the company continues to expand globally and seeks talented team members to support its growing presence and e-commerce operations. Role Description This is a full-time, on-site E-Commerce Specialist role based in Hong Kong SAR, focused on managing and growing online sales channels such as Shopify, Amazon, or similar platforms for SUPACAZ’s sports sunglass lines (cycling, baseball, racquet). The E-Commerce Specialist will oversee product listings, pricing, and merchandising, ensure accurate and compelling content, and optimize product pages for search and conversion. Day-to-day responsibilities include monitoring sales performance and analytics, managing promotions and campaigns, coordinating inventory and order flows with internal teams, and maintaining consistent brand presentation across platforms. The role also involves responding to customer inquiries related to online orders, collaborating with marketing and sales teams on digital initiatives, and identifying opportunities to improve user experience and revenue. Qualifications
• Candidates should possess strong commerce skills, including experience with e-commerce platforms (e.g., Shopify, Amazon, or similar) and understanding of online merchandising and pricing.
• Candidates should possess analytical skills to interpret sales data, track key performance indicators, and make data-informed decisions to optimize listings and campaigns.
• Candidates should possess communication skills to collaborate effectively with internal teams, coordinate with external partners, and produce clear, customer-facing content.
• Candidates should possess customer service skills to handle inquiries professionally, resolve issues related to orders and returns, and support a positive online shopping experience.
• Candidates should possess sales-oriented skills, including familiarity with digital sales funnels, promotions, and cross-selling strategies to drive revenue growth.
• Relevant experience in sports, cycling, or lifestyle brands, and familiarity with sunglasses or accessories, is beneficial.
• Proficiency with e-commerce analytics tools, basic spreadsheet skills, and attention to detail in product data management is preferred.
• Ability to work on-site in Hong Kong SAR, manage multiple tasks in a fast-paced environment, and communicate in English; additional language skills are an advantage.