IT Field Support Engineer

Il y a 1 semaine

Beerse, Flanders, Belgique LTIMindtree Temps plein

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About Us
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree
- a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

Key Responsibilities
Understands portfolio of IT systems used at local and franchise level Works within the separation framework to plan and execute the separation of these systems from client Understands business processes and needs collaborates with business functions to ensure robust plans for separation Will need to quickly develop detailed understanding of current system architecture security requirements access control data flows etc Needs to engage with multiple inhouse external teams to ensure smooth transition of apps and systems local and global SDLC and documentation ownership For systems identified for decommissioning lead the end to end process for any archival activities including aligning with technical quality to dispose of applications and environments There may be periods during the project where 2nd line support activities are required to assist existing 2nd and 3rd line technology support teams Required 7 years of experience working with Technology or in engineering technology fields Proven knowledge and understanding of standard IT service delivery ITIL and Agile practices Proven experience in technical product management or technical product delivery Deep understanding of business processes and highlevel understanding of high quality digital product delivery Strong interpersonal skills with a focus on translating analysis into actionable recommendations Proficiency in Agile delivery tools JIRA Leankit Confluence Asset Mgmt etc Proficiency in Service Now application Preferred Experience in managing software product portfolio for a product line or product group Experience working with Manufacturing Labs or Quality Systems GxP SDLC proficiency MS Azure AWS and Power Apps proficiency or certification is preferred Other Dutch and English language required Site based role although some remote working potentially after a predetermined period Highly self motivated and proactive person required

IT Field Support Engineer

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