Senior Sales Manager – Events/ Corporate/ MICE

Our  Hotels      Sheraton & Four Points by Sheraton Hong Kong Tung Chung consists of 2 hotels and it is conveniently located in Tung Chung with close proximity to Tung Chung MTR Station, shopping mall, Ngong Ping Cable Car Terminal and Disneyland. Only ten minutes from Hong Kong International Airport and Asia World-Expo. Sheraton Hong Kong Tung Chung Hotel is aesthetically designed with thoughtful details and effortless style. Our 218 well-appointed guestrooms and suites bring calm and a feeling of relaxation, features spectacular sea view and premium amenities. To indulge your senses, the hotel offers AN outdoor temperature-controlled pool and a 24/7 gym with sophisticated equipment. Guests can find four restaurants and a lounge offering a fabulous range of cuisines from casual all-day dining to world-class grill and authentic Chinese restaurant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day. Four Points by Sheraton Hong Kong Tung Chung offers 1,001 guestrooms and suites featuring contemporary decor and spectacular airport, sea and hill views. We have an all-day dining restaurant and a lounge, room service is also available 24 hours a day. As a champion of community, the 2 hotels are dedicated to bringing people together by utilizing 9 venues with over 3,900 square meters of space. Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you TO explore careers with Sheraton. J Ob Summary Respond in a timely manner to incoming group/catering opportunities that are within pre-defined parameters. Refer opportunities to appropriate sales host if business is outside these parameters. Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative. Understand the overall market, competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them. Ensure business booked is within hotel parameters. Close the best opportunities for the property based on market conditions and the property’s needs. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to the Event Management Department in accordance with hotel and brand standards. Drive customer loyalty through excellent customer service throughout the sales process. Serve the customer by understanding their needs and recommending appropriate features and services that best meet their needs. Build and strengthen relationships with existing and new customers to enable future bookings. Supervise Sales Manager, Assistant Sales Manager, Sales Executive and Sales Coordinator in their daily activities. Provide coaching to team members to ensure proper work procedures. Requirements High Diploma in sales and marketing, guest services, front desk, or related disciplines Minimum 7 year of experience in large scale hotel operation or RELATED professional area Good command of written and conversational English, Madarin and Cantonese are required Interested parties please send your full resume stating your current and expected salary to the Human Resources Department [via CTgoodjobs Apply Now ].
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